

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
You made the whole process smooth and easy. Every step was communicated to us and any questions we had were answered immediately. It was a very positive experience.
Reply from Lynsey Camp
February 6th, 2026 09:44 PM
Thank you, Darci, for sharing your experience. I'm glad to hear that the process went smoothly and that you felt well-informed at every step. Making sure your questions are answered promptly is a priority for me. If there's anything else you...
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Debbie was kind, professional, knowledgeable and explained everything in detail. She kept me in the loop every step of the way. I loved the experience and everything about working with her! Thank you!
Reply from Debbie Wood
February 3rd, 2026 10:48 PM
Wendy, you are an awesome client, and it was a real pleasure working for you. Thank you for your kind words.
kisha did a great job i appreciate what she have done easy to communicate with
Tim understands the importance of costumer care and computation of time. He also meets clients where they're at and makes the process easy to digest. I've been working with Tim for years and my clients are always pleased with the service our...
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Tim was amazing at managing all the paperwork, keeping my fiance and myself updated at all times, and having an organized system to help us stay on track. He is very responsive to all messages. He was always open to chat to help us through...
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Bill made everything super easy and worked so hard for us and communication was amazing. He always stayed in contact with us even when the first house fell through . Im so happy that we had Bill Simpson and definitely will be going through...
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Reply from William Simpson
June 3rd, 2026 01:47 PM
Thank you Greg!
Isabela Damião was absolutely amazing as my loan officer. From start to finish, she was professional, knowledgeable, responsive, and incredibly supportive throughout the entire process. She took the time to explain everything clearly, answered...
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Reply from Isabela Damiao
February 3rd, 2026 06:14 PM
Bruno, I truly appreciate your kind words. It was a pleasure to assist you through your loan process. Ensuring that every detail is managed smoothly and that you feel confident and informed along the way is what I aim for in each interaction....
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Steve was fantastic and we will certainly continue to utilize him for our home loan needs.
Reply from Owner
February 4th, 2026 12:00 AM
Thanks, Erin! We appreciate you! :)
Christie and her team was there for us every step of the way! We love that she took the time to find every possible option for us and explained what everything meant. She answered all our questions and the process went so smoothly. Mahalo to...
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Reply from Christie Mitsumura
March 10th, 2026 06:49 PM
Tyler, it's gratifying to know that you found the process to be smooth and comprehensive. Thank you for your thoughtful words. My goal is always to explore every avenue possible to ensure you have a complete understanding and all your questions...
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Cynthia is an exceptional lender whose dedication truly makes a difference. Her hard work, responsiveness, and attention to detail consistently help my clients have a smooth, successful experience, and her reliability is a huge support to my...
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Reply from Cynthia Holthouse
February 2nd, 2026 11:02 PM
Thank you for your kind words about my dedication and efforts, Karey. It's heartwarming to know that my responsiveness and attention to detail have contributed positively to your clients' experiences. I appreciate your trust and support in...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.