Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Bonnie. Was on top of everything. Very organized and had the answers to all of our questions. She also didnt nake feel like we were very smart for asking so many questions. Very professional. I would recommend her to anyone who needed help...
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Reply from Bonnie Roesener
February 23rd, 2026 09:48 PM
Thank you Merrill Always happy to answer your questions.. Anytime in the future too!
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Phil Quisin
• Phil leads with heart and integrity, always putting his clients’ best interests at the center of his work.
• Phil’s clients trust him because he consistently puts them first every time, without exception.
Reply from Phil Quisin
April 2nd, 2026 08:39 PM
Thank you, Judy, for your kind words. I am grateful for the trust you've placed in me and value the opportunity to serve my clients with dedication and integrity. Your feedback motivates me to continue prioritizing the best interests of those...
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Responsiveness and helpful communication along the process . Transparent fees and good rates very helpful and I would work with Cynthia at Mason-McDuffie again without hesitation.
Reply from Cynthia Holthouse
June 17th, 2026 06:54 PM
Jessica, I'm glad to hear that you found the responsiveness and communication helpful throughout the process. It's great to know that the transparent fees and good rates were beneficial for you. I appreciate your willingness to work with me...
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Stacey Fleece
Stacey is the most efficeint, patient and fast lending professional I have ever worked with. We have worked togther on many occassions now usually with very short timelines and she and her team always get the job done. I will always recommend...
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Carla is absolutley amazing!
Reply from Carla Hitchner
February 23rd, 2026 05:54 PM
I appreciate your kind words, Courtney. It’s important to me that you had a positive experience, and I’m pleased to know you feel that way. If there's anything else I can assist you with, please feel free to reach out. :)
Cynthia has tremendous knowledg, professionalism and expertise in all areas of lending that made our challenging loan a breeze Our clients have their dream home thanks to the smooth on time closing and successful transaction Thank you Cynthia!...
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Tai Boutell
Tai worked so hard to make everything happen swiftly for our mortgage. We appreciate him so much!
Reply from Tai Boutell
March 5th, 2026 12:39 AM
Yay Katie!! Thank you for the review and the opportunity to help you on that super fast, almost record breaking, 15 day close!
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Tai Boutell
great communication and follow through 👍
Reply from Tai Boutell
March 5th, 2026 12:40 AM
Thanks Peter, great working with you. That was smooth and fast!!
The transaction went very smoothly and everything was right on time.
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Brandon demonstrated exceptional friendliness, responsiveness, and knowledge. His efficiency streamlined the process, and his communication was impeccable. Notably, we concluded the transaction ahead of schedule.
Reply from Brandon Huff
February 19th, 2026 06:29 PM
I'm pleased to hear that my approach made the transaction smooth and efficient for you, Stacy. Providing clear communication and timely responses are key aspects I focus on to enhance the experience. Your acknowledgment of these efforts is...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.