

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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April was so helpful and a great communicator
Matthew is a wonderful person to work with when purchasing a new home. His guidance, patience, and communication made the process very easy. I would recommend him to anyone looking for a seamless and stressless process of purchasing.
Reply from Owner
March 26th, 2026 12:00 AM
Thanks for the great review, Bridget and CONGRATS on your new home purchase! :)
Shelley is amazing. She took a complicated divorce refinance and jumped through hoops to make everything happen on a very short time line. I will definitely refer her to anyone I know for a mortgage loan.
Reply from Shelley Mitchell
March 27th, 2026 02:22 PM
I'm pleased to know that you had such a positive experience with your divorce refinance. I strive to handle complex situations efficiently, especially when time is of the essence. Your willingness to refer me to others means a lot, and I'm...
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The very professional process and friendly/empathetic staff was of great value . We would highly recommend Mary Johnson at Mason-McDuffie Mortgage.
Thank You
Reply from Mary Johnson
March 5th, 2026 11:46 PM
Thank you for your thoughtful feedback, Jack. I'm pleased to hear that you valued the professionalism and friendly support throughout the process. It's rewarding to know you would recommend me, and if there's anything else you need assistance...
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Kathy was super communicative and reached out to us with any updates made sure that we were keeping up-to-date on any documents that we needed to sign. Super easy to work with. Thanks again for all your help.
I had a great experience working with Guillermo. I highly recommend him to anyone looking for responsive, knowledgeable, and reliable loan officer.
I had a great experience working with Guillermo Chavez. As a realtor, having a responsive, knowledgeable loan officer makes a huge difference. The communication was excellent, and I look forward to working together again.
Great communication follow through great lender that made the deal happen
Reply from Tai Boutell
March 5th, 2026 04:41 PM
Thank you Bryan! I appreciate the great review, and the opportunity to work with you. Nicely done.
Kathy was great. She was super communicative and helped us right away with any questions that we had always responded very promptly highly recommend.
Reply from Owner
March 11th, 2026 12:00 AM
Thanks for the great review, Weller! :)
We had a great experience working with Kathy. She was very helpful and resourceful throughout the entire process. She responded quickly to questions and kept everything moving efficiently. She explained each step clearly, making sure we understood...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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