Lumin Lending, Irvine, CA

I worked with Mo to refinance my home. I had only owned for a few years, so LTV was tight, many brokers assumed I wasn’t worth their time. Mo was responsive and smart, and ultimately won my business because he still saw an opportunity. The...

Mo was extremely helpful with A challenging refinance. I only bought my home a few years ago, so many agents wouldnt work with me, but he found a way!

If the loan service is Lumin, run like hell. This was an AI problem that the c suite is probably patting themselves on the back, because they discarded customer service by getting rid of clerical positions and saved a lot of money.

Auston was very helpful and knowledgeable.

It's a tale of two experiences: Lumin that relied too much on AI, and Michael. Lumin was terrible, Michael as great, and actually kept me from going elsewhere, and sticking with him. He went above and beyond and was very friendly.

Gene was great to work with! He very responsive and quick to explain anything necessary! I would recommend every time!

Communication was excellent, and the process was smooth and easy!

Because from the beginning of the process to the ending of the process, Michael was excellent, he communicated with me. I called him he called back. He was just great me and my fiancé. We really appreciated him. We would recommend him to anyone....

From the very start, Auston exhibited the fine combination of professional expertise with a calm and true concern for my benefit in the process

Ian was very knowledgeable and helped improve my rate with the same company I was looking at with his knowledge of the industry. He was always responsive and able to answer any questions I had. The whole process was incredibly easier than I...