
JMAC Lending, Santa Ana, CA
Santa Ana, CA
WHO WE ARE
From the beginning, JMAC Lending was built differently, on the simple premise that our clients deserve better. Our goal is to deliver unique and innovative products, exceptional client service and support, superior pricing, and a... Show More
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The primary issue with JMAC appears to be internal miscommunication within the process. Critical details are frequently overlooked—not by the Account Executive (AE), but by other components of the workflow—resulting in unnecessary conditions,...
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Reply from Ruth Mcintyre
September 5th, 2025 06:47 PM
Edgar, I appreciate your detailed feedback on the issues you encountered with the process. It's concerning to hear about the miscommunications and oversights you've described. I aim to ensure a seamless experience, and it's clear we have areas...
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Jodi and her team get it done, communication is great and they give A+ customer service. I'm putting a formal request to Jmac so we can close Melissa :)
Jill makes it great.
Ruth makes working files over here very easy. I probably would have had some small issues otherwise but she was able to guide me. I wish closing was a little faster from CTC (we were CTC pretty early in this case). Otherwise, I had a great...
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Reply from Ruth Mcintyre
September 4th, 2025 04:23 PM
Michael, I appreciate your feedback and am glad to hear that I was able to guide you smoothly through the process. While it's great that the experience was largely positive, I'll definitely share you comment regarding closing speed with management....
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It simply took way too much time to get from clear to close to docs out. This loan could have and should have funded during the month of August , but it got pushed to the phone in the week because of the slowdown from CTC to loan docs. Customer...
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Smooth process, and very quick turn around. Awesome job!
Reply from Ruth Mcintyre
September 4th, 2025 02:16 PM
Nick, I appreciate your feedback and am glad to hear that the process went smoothly and efficiently for you. It's my priority to ensure a seamless experience. If there's anything else I can assist you with, please let me know. Thank you for...
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This loan was perfectly excuited. My team at JMAC did exactly what was needed to get the job done.
Both AE Brian Keith and AM Sara Peruzzi are incredible partners! They have been nothing short of phenomenal, and absolutely deserve the recognition for their exceptional service. They genuinely care about their partners and clients, which makes...
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Reply from Brian Keith
September 3rd, 2025 05:29 PM
Yen,THANK YOUUUUUUUUUUU for this AWESOME REVIEW!!!!!!!!!!! YOU TRULY ARE A GEM IN MY BOOK FOR SURE!!!!!!!!!!!!! AND YOU'RE AWESOME AT WHAT YOU DO TOO!!!!!!!!!!!!! Thanks again Yen and hope to connect to help another one of your borrowers ASAP!!!!!!!!!!!...
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Ruth is the best
Reply from Ruth Mcintyre
September 3rd, 2025 03:24 PM
Don, thank you for your kind words. I'm grateful for your trust and support. If there's anything else I can assist you with, please don't hesitate to let me know.
Very helpful
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About
WHO WE ARE
From the beginning, JMAC Lending was built differently, on the simple premise that our clients deserve better. Our goal is to deliver unique and innovative products, exceptional client service and support, superior pricing, and a dedication to helping our partners grow business. The core of our culture and business approach is to Go Beyond Current market options to be the go-to lender of choice for our clients. We are the future of wholesale lending.
OUR MISSION
JMAC's mission is to create and deliver the future of mortgage lending with our partners – customers, investors and employees. We exist to help our partners achieve their goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1997
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS # 53112 For current licenses, please visit www.nmlsconsumeraccess.org. Loan will be arranged or made pursuant to the California Financing Law License.