Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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The Lead Processor I worked with seemed to be missing information / had inaccurate information when she took over assisting me with the loan. The loan was only to be filed in my name and I kept recieving questions regarding my husband's information....
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Reply from Nick Whitman
June 3rd, 2025 06:36 PM
I'm sorry to hear about the challenges you faced with the documentation process. I appreciate your patience and understanding throughout this situation. It's great to know that you found our portal user-friendly and that I could be responsive...
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Always great working with John! Quick to respond when I need assistance and on top of every detail start to finish!
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Dee took great care of my clients and made them feel comfortable throughout the process. When I had an issue with the appraiser the HHM team was there to make sure it would be resolved!
Reply from Michael Holl
May 16th, 2025 11:51 AM
We are thrilled to hear about your positive experience with Dee and the Howard Hanna Mortgage Services team. Ensuring comfort and resolving any issues efficiently are top priorities for us. Thank you Seth for your referrals!
Matt is always helpful and I appreciate the communication during the process!
Reply from Matthew Turnbull
May 13th, 2025 02:25 PM
I'm glad that you found the communication during the process helpful. It was a pleasure assisting you with your purchase. Thank you for your kind words and for choosing me as your partner!
Great communication and problem solving.
Reply from Michele Lux
February 16th, 2026 07:20 PM
Nicole, it's encouraging to hear that you appreciated the communication and problem-solving throughout your experience. I strive to ensure each client's journey is as smooth and straightforward as possible. Thank you for taking the time to...
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Clear and effective communication is certainly valuable in understanding the steps involved in reaching a successful closing.
Reply from Patricia Barnes
May 13th, 2025 01:33 PM
I'm delighted to hear that you found the communication clear and effective throughout the process. It was a pleasure assisting you, and I appreciate your positive feedback.
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Doug was on top of the transaction from start to finish. My client really appreciated how responsive Doug was when he had questions etc.
Reply from Doug Mainzer
May 15th, 2025 01:52 AM
This transaction fit so well for the big benefits the borrower was able to receive. I'm super delighted that the transaction went smoothly and that your client appreciated of the work put into the transaction. It was a pleasure assisting with...
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All details were shared with me and any questions I had were immediately addressed.
Reply from Michele Lux
February 16th, 2026 07:20 PM
Constance, I'm glad to hear that you felt well-informed and that your questions were promptly addressed. Providing clear communication is a priority, and I appreciate you taking the time to share your experience.
I had a great experience working with Angelica! She was consistently available for questions and always quick to respond, which made the entire process seamless. Both my clients and I were impressed with her dedication and support. Thanks to...
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Reply from Angelica Tedesco
May 14th, 2025 02:04 AM
Thank you so much Erica!!!! I really appreciate you taking the time to complete the survey, and was so happy to be able to assist your clients through the home buying process!! Thank you again for your kind words, and I look forward to working...
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Alex always kept me informed of what was happening with the sale, and he definitely helped to facilitate a timely closing when it seemed that it was out of reach. He helped my client to understand the mortgage process and was clear and concise...
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.