Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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The communication from the start. Everyone was quick to respond and answer whatever question I had. The entire team made my home buying experience wonderful and very thankful for them. I never had to guess what was going on or what next steps...
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Jay was always available and very prompt. He made sure I knew exactly what was going on each step of the way. He took time to explain concepts with which I was unfamiliar and helped me to get the best loan for me. I cannot reccomend him highly...
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Reply from Jim Axner
September 14th, 2026 09:42 PM
Dianne, we appreciate your thoughtful review of Jay's service at Howard Hanna Mortgage. It's great to hear that his availability and clear explanations made a positive difference for you. Thank you for sharing your experience with us.
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Trey was proactive, responsive, and genuinely went above and beyond throughout the entire process. When my buyer’s original FHA case number transfer hit a delay, Trey stayed on top of it and kept communicating clearly about next steps rather...
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The buyer was a first time buyer and had lots of questions they felt the lender didn't explain to them. They called me frequently to explain. From the realtor perspective, I felt the lender wasn't engaged in this transaction. Howard Hanna's...
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Bob Wilson is fantastic to work with! He is responsive, knowledgeable, and keeps all parties informed throughout the entire transaction. He takes great care of my clients and is always available when questions come up. I truly appreciate having...
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Reply from Bob Wilson
September 1st, 2026 03:07 PM
I'm grateful for your kind words, Stephanie. It's important to me to be responsive and keep everyone informed throughout the transaction. I'm pleased that you feel confident recommending me, and I look forward to continuing to support your...
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Good communication throughout the transaction!!
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Ken was amazing!! Anything we ever needed he did. He was so helpful and kind
Reply from Ken Katis
September 1st, 2026 01:22 PM
Thanks Victoria - I appreciate the comments - Its easy when customers are as efficient as you. Helps make it alot easier and smooth. Enjoy the new home, hope the kids are happy and I am here for anything you need in the future.
Forrest provided excellent communication, keeping me updated through the process. Always kind and pleasant to deal with .
Reply from Forrest Jewell
September 2nd, 2026 10:58 AM
Thank you Colleen!
Matt guided my buyer client from the early stages to get prequalified and take the necessary steps for financing. Great follow-up and overall a great transaction!
Reply from Matthew Turnbull
September 1st, 2026 07:21 PM
I'm grateful for your feedback, Ashley. It's nice to know that the guidance and follow-up I provided contributed to a smooth transaction for your client. Thank you for trusting me with their financing needs.
Jennifer is an outstanding mortgage lender! She is always available, answers her phone, and is incredibly knowledgable. When I refer someone to a lender, it is important to me that they receive excellent service, and Jennifer consistently delivers...
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Reply from Jennifer Glow
September 1st, 2026 12:51 PM
Tia, I appreciate your kind words and your trust in me as a mortgage lender. It's important to me to provide excellent service and support to all clients, and I'm thankful for your confidence in referring others. Your partnership means the...
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.