Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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John Shami is great, he works fast and always responds to my needs
Reply from Jim Axner
December 14th, 2025 03:58 PM
It's great to hear that John Shami has been able to address your needs promptly and effectively. At Howard Hanna Mortgage Services, we value responsiveness and efficiency, and it’s rewarding to know John has provided such dependable service....
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Always available with any questions we had.
Thank you!
Reply from Robin Caruso
February 18th, 2026 07:04 PM
Lorie, I appreciate your kind words. It was my pleasure to be available to answer your questions throughout the process. If there's anything else you need in the future, I'm here to help. Thank you for taking the time to share your experience....
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Great communication
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Eric is a kind human and very knowleable. Great communication skills and walked a novice (me) through this with ease.
Reply from Eric Clonch
December 12th, 2025 02:05 PM
John -Thank you for the kind comments in the survey. We do our very best to deliver the experience you described with each and every client. I really enjoyed working with you, supporting your 1st time home purchase journey. You certainly made...
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Communication and support were great. Everything was explained in a way we could understand and all questions were answered
Reply from Alexander Izant
December 11th, 2025 04:44 PM
Thank you Desiree that means a lot. First time buying can be a scary scenario and I always want to make sure anyone working with me knows what's ahead of them and has the support they need to move with confidence. I hope you both enjoy your...
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Great knowledge and communication!
Reply from Jodie Etzler
December 12th, 2025 03:49 PM
Thank you De'Angelo! I hope we get to work together again in the near future!
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Carolyn was a ROCK STAR! Carolyn's knowledge and skill enabled her to lay out a successful plan to follow and execute making home ownership a dream come true for the first-time homebuyers. Carolyn's calm and thorough communication throughout...
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Reply from Carolyn Fast
December 9th, 2025 03:30 PM
Thank you so much, Carol,! It was such a true pleasure working with you and your buyers and I couldn't be more thrilled to have played a part in getting them into their first home.
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Dout was fantastic at communicating and being available every step of the way!
Reply from Doug Mainzer
December 12th, 2025 03:50 PM
I'm so glad to hear that my communication and availability made the process easier for you. The mortgage process can be streesful and I'm certainly thankful that it went smoothly. I appreciate the opportunity to be a part of your mortgage financing...
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Very informativ!
Reply from Alexander Izant
December 11th, 2025 04:42 PM
Thanks Kiana, always means a lot to make sure everyone involved knows what's going on and receives prompt updates. Pleasure working with you as always.
Patricia was there for me and my husband during the entire lending process . she was a joy to work with!
Reply from Patricia Barnes
December 9th, 2025 07:44 PM
I'm pleased to know that you and your husband found the lending process enjoyable, Rachel. Being present and supportive throughout your journey was important to me. If there's anything else you need or further questions as you settle in, feel...
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.