Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours(Open now)
Thu
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Deanna did a great job keeping yself and my client informed and up to date through the whole process
Reply from Deanna Galloway
September 3rd, 2026 03:05 PM
Daniel, I'm pleased to hear that you and your client felt well-informed throughout the process. Keeping everyone updated is important to me. Thank you for your positive feedback.
Colton did a great job
Reply from Colton Jackson
September 3rd, 2026 03:32 PM
Thank you for the kind words, Heidi. I'm pleased to hear you had a great experience. If there's anything more I can assist you with, feel free to let me know.
for
Customer Service, Communication and rapid response when need it.
Reply from Linda Mister
September 3rd, 2026 02:59 PM
Marcus, I appreciate your positive feedback on my customer service and communication. I'm glad to hear that you found the rapid response helpful. If there's anything else you need, please feel free to reach out.
for
Communication, Linda is very knowledgable and keept us informed of the progress.
Reply from Linda Mister
September 3rd, 2026 02:58 PM
Aida, I appreciate your kind words about my communication and knowledge. I'm glad I could keep you informed throughout the process. If you have any more questions or need further assistance, feel free to reach out.
Deanna was super knowledgeable and made herself so available. Never had the stress level high and walked me through the process with amazing ease from start to finish! Also great to talk to and just a joy to interact with. My favorite loan...
read more
Reply from Deanna Galloway
September 3rd, 2026 02:52 PM
Hilbert, I appreciate your kind words. I'm glad to hear that you felt at ease throughout the process and found our interactions enjoyable. Thank you for considering me your favorite loan officer!
Sherri had made the process very easy and the least stressful.
Reply from Sherri Crayne
September 3rd, 2026 02:13 PM
Ann, I'm pleased to know that I was able to make the process easy and less stressful for you. Your positive experience is very important to me.
for
Andy was very supportive throughoit & made sure we knew what was needed and he was available when any questions arised.
Reply from Andy Cook
August 31st, 2026 08:27 PM
Thank you very much for the thoughtful review Kent. I truly appreciate the opportunity to work with you and Tiffany! I am glad I could help make the process clear and straightforward. It was a pleasure helping you, and I’m grateful for your...
read more
for
Amy is always quick to respond and when I sent the client to her she had them prequalified and ready to go that very day! No waiting! She takes control of the client and I never have to worry if they are taken csre care of and I know all questions...
read more
Reply from Amy Cummings
August 31st, 2026 05:23 PM
Tammy, I'm grateful for your thoughtful review. It's wonderful to hear that my responsiveness and dedication have been helpful in getting clients prequalified and closed quickly. Partnering with you to ensure a smooth process for our clients...
read more
She was available and responsive, even at 10pm on a Sunday night!
Reply from Leigh-Anne Wacker
September 3rd, 2026 01:39 PM
Wendy, I appreciate you highlighting my availability and responsiveness. It's important to me that my clients feel supported whenever they need assistance.
for
Kevin is able to educate not only first time home buyers but seasoned home buyers by answering questions and concerns So that they are comfortable and confident.
Reply from Kevin Greene
August 31st, 2026 04:51 PM
Thanks Kim. Always great to work with you!!
601–610 of 80791
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
