

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours(Open now)
Thu
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mariia made a deal happen in a timely manner that absolutely would have been quite late without her oversight. I'd give her 10 stars if i could!!!
Reply from Mariia Bush
September 10th, 2026 06:19 PM
Trisha, I'm so pleased to hear that my oversight made a timely impact on your deal. Your kind words mean a lot to me, and I'm thankful for your generous feedback!
Michelle was incredibly responsive and clearly explained each step of the process.
Reply from Michelle Tennyson
September 10th, 2026 05:40 PM
I'm happy to know that you found my responsiveness helpful and that the explanations were clear for each step of the process. Thank you for sharing your experience, Matt.
Luke Hamlett has received a review with 5 star rating from Angeles B
Luke and Cyndi went above and beyond tohelp us close in a really short time! They were communicative since day one. They truly made this process smooth for us. We are truly grateful for their support and help.Angeles & Mike
read more
Reply from Luke Hamlett
September 10th, 2026 02:39 PM
I'm grateful for your kind words, Angeles and Mike. It's wonderful to know that Cyndi and I could support you through a smooth and timely closing process. Your satisfaction is important to us, and we're pleased we could assist effectively.
Hiedi knew I was very stressed and she worked hard to keep me informed and calm.
Reply from Heidi Fitzgerald-Bailey
September 10th, 2026 01:42 PM
Ronald, I'm pleased to know that I was able to help keep you informed and calm during the process. Your feedback is greatly appreciated, and I'm glad I could support you during a stressful time.
The process was easy
Reply from Jessica Upshaw
September 10th, 2026 01:38 PM
Richard, I'm grateful for your feedback and pleased to hear that the process was easy for you. If there's anything else I can assist with, please feel free to reach out.
The process was handled efficiently & timely. Communications as to the status of the mortgage approval was always informative and thorough.Expectations for a successful closing on a home for this 1st time homebuyer couple were met & it brought...
read more
Reply from Dave Saylor
September 10th, 2026 01:35 PM
Nancy, I'm pleased to know that the process was efficient and timely for you. It's wonderful to hear that the communication met your expectations and brought joy to the first-time homebuyer couple. Thank you for sharing your experience!
Speed. Accuracy. Integrity. Confidence. Communication. Personality.
Reply from Stefen Brooks
September 7th, 2026 06:53 PM
Thank you Charles! Congratulations to you both on your new home!!
and Amanda were amazing to work with! Their excellent communication made it possible for my husband and I to get our loan organized and ready for close on a very tight timeline while we were living between two countries.
Reply from April Barnes
September 10th, 2026 12:45 PM
Christina, I'm pleased to hear that Amanda and I could assist you and your husband effectively, especially given the challenges of living between two countries. Thank you for recognizing our communication efforts and for sharing your experience....
read more
Rob was friendly, knowledgeable, dependable, prompt, and always available. I would definitely recommend him to anyone.
471–480 of 80788
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()