Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
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24 hours
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Reviews from Web
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Ashley McKenzie-Sharpe
THis si the second time I have used your service. Both times the staff has been more than pleasent and made the process easy. Thank you once again!
Reply from Ashley McKenzie-Sharpe
January 23rd, 2026 08:37 PM
Thank you for coming back for a second time, Timothy. I'm glad to hear that the staff made the process easy and pleasant for you on both occasions. If there's anything else you need or questions you have, please feel free to reach out.
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Easy loan procurement process with transparency.
Reply from Lisa Burkes
January 23rd, 2026 06:34 PM
I'm glad to hear that you found the loan procurement process straightforward and transparent, Lorenz. If there's anything else you need or any questions you might have, I'm here to assist.
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Deon's Patience was above and beyond!! Deon was always there to answer our questions and we had many. She did not push us at all and hung in there waiting on our decisiveness. We are forever Grateful!!!
Reply from Deon Kapetan
January 20th, 2026 11:53 AM
Utona, I'm grateful for your kind words. It was important to me to be patient and supportive while you made your decisions. I'm pleased that you felt comfortable reaching out with questions. If there's anything more you need in the future,...
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Ashley McKenzie-Sharpe
Simple easy and very communicative.
Reply from Ashley McKenzie-Sharpe
January 23rd, 2026 06:08 PM
I appreciate your positive feedback, Kedron. I'm glad to hear that you found the process simple and communication clear. If there's anything else you need or additional questions, don't hesitate to get in touch. Thank you for your review!
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yes! Linda and Rae Lyn were very helpful and explained things very well
Reply from Linda Mister
January 23rd, 2026 02:01 PM
I appreciate your feedback, Gina. It's good to know that you found the explanations provided by Rae Lyn and me helpful. If you have any more questions or need further assistance, feel free to reach out.
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Ashley McKenzie-Sharpe
Staff were extremely helpful and responsive even over December and New Year holidays. As first time homebuyers we had a lot of questions and a unique financial situation, but Ashley's team got us through to closing on time!
Reply from Ashley McKenzie-Sharpe
January 22nd, 2026 07:50 PM
It's wonderful to hear that the team was able to support you thoroughly, even during the holiday period, Calvin. Navigating the process as first-time homebuyers with unique financial situations can be complex, so I'm pleased that we could guide...
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David is so knowledgeable and was great in answering questions. He kept the whole process moving along swiftly. He also made sure we were updated at every stage. I highly recommend him.
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Karen is a pleasure to work with - always very responsive and pleasant.
Reply from Karen Sims
January 22nd, 2026 07:09 PM
Thank you for sharing your thoughts, Tara. I'm glad to know that my responsiveness and approach made your experience a positive one. If you need any further assistance or have questions in the future, please feel free to get in touch.
Great communication - answers calls after 5PM. Provided service to clients and explained steps thouroughly. Closed smoothly.
Thank you so much
Reply from Stefen Brooks
January 19th, 2026 06:23 PM
Thank you, Gail, for trusting us with your clients!
The time and effort put in was unmatched in my experience
Reply from Johnny Hinchey
January 22nd, 2026 06:17 PM
Mark, I'm pleased to hear that you appreciated the time and effort invested in your experience. It's important to me to ensure that everything is handled with care and attention. If you have any further needs or questions, feel free to reach...
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4511–4520 of 80933
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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