Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
clear explanation of the process and expectations.
Excellent and timely communication
Great network and relationship with builder and attorney made for seamless closing process
Reply from Daniel McCoy
January 28th, 2026 03:14 PM
Kevin, I'm grateful for your feedback. It's good to hear that you found the explanations I provided useful and that the communication met your expectations. I’m pleased that my network and collaboration with the builder and attorney contributed...
read more
for
Very great personal experience!
Reply from Daniel Carson
January 28th, 2026 02:50 PM
I appreciate you sharing your experience, Margarita. It's rewarding to know that your experience was positive. If there's anything else I can assist you with, please feel free to reach out.
Third house purchase and we NEVER had an experience where the mortgage officer walked us through the process like Patrick did he and his team were simply amazing and made the whole process seamless!
Reply from Patrick Moore
January 28th, 2026 06:10 PM
I'm glad to hear that your experience with me stood out, Ronald. Guiding you through the mortgage process and ensuring it goes smoothly is always my goal. Knowing that I could make a difference for your third house purchase is rewarding. Should...
read more
As a Realtor, I had a great experience working alongside Michelee. She is extremely knowledgeable, professional, and handled a complicated situation seamlessly from start to finish. Her communication and problem-solving skills helped keep the...
read more
Reply from Michelee Bartolo
January 26th, 2026 02:17 PM
Thank you Rose, I am grateful for your kind words. It was a pleasure collaborating with you as well. Navigating through complexities is always easier with clear communication and teamwork, and I'm glad we could keep things on track together....
read more
for
Linda and her team were exceptional! From the very first communication I had with Linda, I knew that I was in good hands. I was never left in the dark throughout the process, and they emailed any time there were updates. They truly made this...
read more
Reply from Linda Mister
January 28th, 2026 04:09 PM
I'm grateful for your kind words, Briana. It's reassuring to know that from our first contact, you felt confident in the support you received. Keeping you informed and ensuring a smooth process was a priority for me and my team. If you have...
read more
for
I was able to do everything remotely.
Reply from Thomas Brown
January 28th, 2026 08:35 PM
It's great to know that the remote process worked well for you, Matthew. Ensuring a smooth experience from anywhere is an important part of my service. If you ever have more questions or need assistance in the future, feel free to get in touch....
read more
From the beginning of the loan process there was constant communication, gentle nudges when needed and friendly responses to all my questions . I couldn't have asked for more.
Reply from Jessica Upshaw
January 27th, 2026 08:22 PM
Paul, I appreciate your kind words. It's great to know that the communication throughout the loan process met your needs and that you felt supported. If you have any further questions or need assistance in the future, I'm here to help.
for
He is always available to answer questions. This was the smoothest home purchase transaction ever!
Reply from Brian Almero
January 27th, 2026 05:12 PM
It's great to hear that your home purchase went smoothly, Adrian. I'm glad I could be available to answer your questions. If you have any more in the future, feel free to reach out.
for
Giving full explanation of what was happening.
Reply from Luke Hamlett
January 27th, 2026 05:08 PM
I'm glad to hear that you appreciated the explanations provided throughout the process, William. Clear communication is something I focus on to ensure everyone feels informed and at ease. If you have any further questions or need additional...
read more
for
Amber is an outstanding lender and a huge asset to both me and my clients. She is extremely knowledgeable, communicates clearly, and is always on top of every detail. She consistently gets back to me and my clients quickly to address any questions,...
read more
Reply from Amber Keeton
January 27th, 2026 05:02 PM
Thank you for your generous feedback, Jacob. I'm pleased to know that my efforts to communicate clearly and address every detail have made your lending experience smoother. Responsiveness and professionalism are priorities for me, and I'm glad...
read more
4451–4460 of 80930
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
