Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Desi is truly an amazing lender! She makes the entire process so easy to understand, breaking things down in a way that never feels overwhelming. Her patience, knowledge, and clear communication make such a difference, especially during what...
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Reply from Desi Goodwin
February 4th, 2026 07:07 PM
I appreciate your thoughtful feedback, Misti. I'm glad to hear that my efforts to communicate clearly and make the process more manageable were helpful for you. It's important to me to be responsive and supportive during what can often be a...
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Dave was extremely responsive and knowledgeabl!! Geeat experience!!
Reply from Dave Saylor
February 3rd, 2026 04:29 PM
Thanks Sarah, I hope to work together again soon!
I could not have imagined a better first-time homebuying experience than with Craig. From the start, he was communicative, down-to-earth, and willing to share his extraordinary insight. My fiance and I had a lot of questions, and he was always...
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Reply from Craig B. Nichols
February 1st, 2026 03:34 PM
Cari, I’m truly gratified to know that your first-time homebuying experience was so positive. It was a pleasure to work with you and your fiancé and to help guide you through each step of the process, even during the busy holiday season. I'm...
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Good communication
Reply from Heidi Fitzgerald-Bailey
February 4th, 2026 01:57 PM
I'm glad to hear that the communication met your expectations, Francisco. If there's anything further I can assist you with, feel free to get in touch at any time.
Nothing, it was all excellent
Reply from Erin Merryman
February 2nd, 2026 02:55 PM
Nicholas, I'm grateful to hear that your experience was excellent. It's rewarding to know that everything met your expectations. If you have any future needs or questions, feel free to get in touch.
Maria answered all my questions, helped every step from start to finish, great communication & definitely will recommend her to whoever needs a loan. 10/10 star rating
Reply from Maria Barraza
February 3rd, 2026 05:00 AM
It's wonderful to hear that you found the communication and support helpful throughout the entire process, Omar. I'm glad I could assist you at every step and provide the answers you needed. Your recommendation means a lot to me, and I'm grateful...
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Our questions were slways answered quickly snd the service was excellent.
Reply from Stacy Bridges
February 4th, 2026 05:48 PM
It's great to know that your questions were answered promptly and you were happy with the service, Raye. If there’s anything else you need, don’t hesitate to reach out.
I reached out to Erich when I was having trouble with a different loan officer and he made the process so smooth and removed my stress and made sure I knew what was going on throughout the process so I never had to wonder where we were at in...
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Reply from Erich Edwards
March 12th, 2026 06:38 PM
Canyon, I'm glad I could assist you during a challenging time and help make the process easier for you. Keeping you informed every step of the way is important to me, and it’s gratifying to know that it reduced your stress. If you have any...
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Its always a good experience when you are treated like you really matter and that you are not just a client/customer. Thank you for being so personable.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
April, I appreciate your thoughtful words. It's important to me that everyone feels valued beyond just being a client. Thank you for highlighting this, and if there's anything else I can assist you with, please don't hesitate to reach out.
Always keeping me updated informed about the process
Reply from Rae Lyn Boyer
February 3rd, 2026 07:04 PM
Morris, I'm pleased to know that you felt well-informed and updated throughout the process. Keeping clear and consistent communication is important to me. If you have any further questions or need assistance, please feel free to reach out.
4341–4350 of 80916
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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