Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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I felt Greg took the time to get to know us and he listened to us to get to know our needs. Greg was easy to talk to and he answered all my questions so I could understand the complexities of home loan financing. Greg was very quick in responding...
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Reply from Gregory Cross
October 10th, 2025 06:48 PM
I'm glad to hear that you felt well-supported throughout the process. Taking the time to understand your needs and providing clear answers is a priority for me, so it's rewarding to know it made a difference for you. I'm pleased that the prompt...
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René is a very professional person, he has a lot of experience and does everything possible to close a good deal.
Reply from Rene Zamora Melgoza
October 10th, 2025 03:17 PM
Thank you for recognizing my efforts, Jesus. It's important to me to leverage my experience to secure the best possible outcomes for my clients. Should you have any further questions or need assistance in the future, please feel free to get...
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Lyle gave us great customer service, easy to contact, respectful, answers all of our questions, explains everything, breaks down our loan options, kept us posted what can happen and what's actually going to happen, and helped us with first...
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Reply from Lyle Morgan
October 7th, 2025 09:15 PM
Thank you for your review. You two were great during this process. You asked questions. You communicated with me and provided any documents requested very quickly.
Please always feel free to reach out to me with questions.
Constant communication, assurance of best deal possible based on my desired outcome, personable and down to earth.
Reply from Thomas Louisignau
October 10th, 2025 01:18 PM
Your feedback is greatly appreciated, Caleb. I’m glad the consistent communication and personalized approach met your expectations during the refinancing process. Ensuring that you felt secure about achieving the best possible outcome is important...
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Angie Gonzalez
Agent clarified statements that were unclear. Easy to work with. Made the experience easy and smooth.
Reply from Angie Gonzalez
October 7th, 2025 03:55 PM
Thank you so much for your kind words! I’m so glad to hear that your experience was smooth and easy. It was truly a pleasure working with you and being part of your home journey. Wishing you all the best in your new chapter!
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Muy buena atención muy atento buen trabajo gracias
Reply from Jerry Novelo
October 10th, 2025 02:10 PM
I appreciate your feedback and am glad to hear that you were satisfied with the service. It was a pleasure assisting you. Thank you!
Ability to be flexible when you need to be and explaining as much as possible
Reply from Mark Ferguson
October 10th, 2025 03:21 PM
It's great to know that my flexibility and thorough explanations made a positive impact on your experience. I strive to ensure that all aspects of the process are clear and accommodating to your needs. Should you have any further questions...
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Ontario
I recently bought my first home, and working with Anton Moore at Jen Mortgage made the experience absolutely amazing. Anton and his assistant Melanie were professional, respectful, and extremely hard-working. They went above and beyond to make...
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Ontario
Ontario has received a review with 5 star rating from K4y K
🌟 Jason went above and beyond with his exceptional customer service and communication skills. His attentiveness, clarity, and genuine care made the entire experience seamless and enjoyable. It's rare to encounter someone so dedicated to ensuring...
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Reply from Jason Delaney
October 7th, 2025 04:51 PM
Thank you so much, Letie — I truly appreciate you taking the time to share such a thoughtful review. I was thrilled to work with you and Vince again!
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)