
Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Reviews from Web
The communication and guidance was great! Appreciate the support! Thank you!!
Reply from Jose Luis Medina
January 19th, 2026 08:10 PM
I'm grateful for your feedback, Rosa. It's great to know that the communication and guidance during the process were helpful to you. Supporting my clients is something I truly value. If you ever have more questions or need assistance, please...
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Golden Empire Mortgage, Inc has received a review with 5 star rating from Kimberly E
Excellent customer service and professionally done. I would highly recommend Manuel and his team. Well done Manuel!
Reply from Owner
February 9th, 2026 06:00 PM
Hi Jon, it was a pleasure to work with you on your Home Equity Line of Credit. You were awesome to work with.
I want to wish you a Happy New Year and may 2026 bring you happiness, health, and prosperity.
Clear directions and prompt responses
Reply from Joe Cucchiara
January 16th, 2026 04:39 PM
I appreciate your feedback, Dwan. Providing clear directions and prompt responses is something I aim for in every interaction. If there are any questions or additional assistance you need, please don't hesitate to get in touch with me.
Mark White is the kind of loan broker you want in your corner. He genuinally cares about every moving part of your loan, not just getting it closed. He’s sharp, detail-oriented, and consistently gives smart, practical advice that saves you...
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Reply from Mark White
January 13th, 2026 05:54 PM
Your feedback is truly appreciated, John. I’m pleased to know that you found my approach to be thoughtful and detail-oriented. It's important to me that every client feels fully informed and confident not just in completing the transaction,...
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Professional, friendly, team members that offer excellent financial advice, with outstanding communication and customer service skills.
Reply from Joe Cucchiara
January 16th, 2026 02:05 PM
Thank you for sharing your thoughts, James. I’m pleased to hear that you had a positive experience with the financial advice and communication. Ensuring top-notch customer service is always a priority for me. If there's anything more I can...
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Their service was excellent overall. They were very helpful, professional, and took the time to clearly answer all of our questions, which made the process much easier to understand. Andrea was especially responsive and knowledgeable. One area...
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Reply from Andrea Armas
January 13th, 2026 09:44 PM
Thank you so much for your thoughtful and honest review. I appreciate your kind words about my responsiveness and support throughout the process—it means a lot to me. I’m also grateful for your feedback regarding clarity, organization, and...
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Great communication
Reply from Laura Berg
January 16th, 2026 03:18 PM
Thank you for highlighting the communication, Leticia. Keeping clear and open lines of communication is something I prioritize. If there's anything else I can assist you with, please feel free to reach out.
Manny and his team were efficient, professional, prompt, and just fun to work with. We had plenty of chuckles along the way. He and his team were available to answer questions when I had them, and I was kept informed by modern and informative...
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Reply from Owner
January 20th, 2026 12:00 AM
Hi Steven, thank you for the kind words. You were great to work with. Thank you for allowing us to work with you. I look forward to working with you soon.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)