General Mortgage Capital, Burlingame, CA

I’m thankful that felicia was our loan officer. Any questions I had, she’d answer or would do her best to get me the answer as soon as possible. She was very kind and a joy to with. I felt that she showed genuine care while helping us out with...

I was referred by Serena and talked to him. He is knowledgeable regarding loan. He respond quite quick and he is willing to work at weekend. will touch base later on.

Felicia was great! She helped us out tremendously and answered quickly to any questions we had during the process of purchasing our first home! She also made sure we were on top of everything and we appreciated that! Thank you so much, Felicia!...

“Our loan officer Felicia Lau is very detail oriented, she always helps us patiently when we have any questions or problems during our loan process. Sometimes we have questions after office hours, she still showed enthusiasm and answers our...

Frank Fu was incredibly helpful and patient while walking us through the process of refinancing our mortgage. He made us feel comfortable all the way through what was long and at times emotional process. We are incredibly happy with our rate....

Felicia is very nice, she will answer any questions right away during our loan process. We had a good mortgage loan experience! She helped us to purchase our first home successfully. Thank you so much!

Frank FuMr. Frank Fu is an amazing loan agent. He responded to emails and calls within 24 hours or sometimes right away. Frank took the time to PERSONALLY be involved throughout the entire transaction. Unlike some other experiences where you...

Frank is the best agent I have ever worked with. He is dedicated and efficient. Frank responded every emails rapidly, even during the weekends. He will make your case work. Outstanding agent!

Felicia is such a pleasure to work with. She answered all of my questions and worked very quickly to get everything done on a very tight timeline. Felicia and her team are all friendly and helpful, and the interacting with a real person who...

This is the second time I did refinance with the help of Frank. Frank is very responsive, instructions are very clear. The whole process is very smooth. Nothing to complain, I will definitely ask Frank's help in future.