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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • C
    Chane S
    SPRING HILL, TN
    Posted on July 21st, 2026 04:45 PM
    Very efficient team and we were able to close on a home in 18 days
    Reply from Julia Wilson
    July 21st, 2026 06:21 PM
    Chane, you were ON TOP OF IT!! Thank you for being so easy to work with and providing everything in such a timely manner. It really makes the process so much smoother. :)
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    Heath E
    ARDMORE, AL
    Posted on July 21st, 2026 04:19 PM
    VERY KNOWLEDGABLE AND RESPONSIVE....ALWAYS ANSWERS THE PHONE...EVEN IN ITALY!!
    Reply from Cecelia Hargrove
    July 21st, 2026 04:22 PM
    Thank you so much Heath! It is always a pleasure working with you, Emily and your clients. So proud to help Melissa and AJ purchase their first home, first-time home buyers are so much fun and so rewarding! I appreciate your referrals greatly!...
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    Brittany C
    CHARLOTTE, TN
    Posted on July 21st, 2026 03:41 PM
    Prompt responses, great customer service , made the loan process easy and efficient
    Reply from The John Phillips Team
    August 7th, 2026 01:55 PM
    Brittany, I'm grateful for your kind words about the prompt responses and great customer service. It's wonderful to know that we could make the loan process easy and efficient for you. If you need any further assistance, please don't hesitate...
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  • D
    Daisy B
    Posted on July 21st, 2026 03:41 PM
    Derek Berry has received a review with 5 star rating from Daisy B
    Reply from Owner
    July 23rd, 2026 02:44 PM
    Thanks for the positive review Daisy!
  • D
    Daisy B
    KNOXVILLE, TN
    Posted on July 21st, 2026 03:40 PM
    Derek kept us well informed and updated us during the entire process. He was always readily accessible when we had questions. All of the staff were very friendly and professional .
    Reply from Derek Berry
    July 28th, 2026 02:23 AM
    We are so happy for you guys and appreciate you trusting us with your mortgage needs. Welcome to TN! I hope it's a great chapter in your family's life!
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    Teresa E
    Posted on July 21st, 2026 03:06 PM
    Great closing experience with Kim at FirstBank Mortgage. She really takes care of her clients and lets them know where we are every step of the way towards closing.
    Reply from Owner
    July 23rd, 2026 03:42 PM
    So happy to hear about your good experience with our team Teresa! Glad to help.
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    Teresa E
    BIRMINGHAM, AL
    Posted on July 21st, 2026 03:01 PM
    Kim was a great communicator through out the whole process. I would highly recommend her!
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    Melissa W
    ARDMORE, AL
    Posted on July 21st, 2026 03:00 PM
    We had an amazing experience working with Cecelia and the First Bank team! Cecelia was incredibly knowledgeable, professional, and always took the time to answer our questions. She made the entire process smooth and much less stressful by keeping...
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    Reply from Cecelia Hargrove
    July 21st, 2026 04:29 PM
    Thank you for your kind words Melissa! Working with first-time home buyers is so much fun and you and AJ were such a joy to work with. You did a fantastic job throughout the process! Your closing was so special and while I normally don't cry...
    read more
  • C
    Caleb L
    HARRISON, TN
    Posted on July 21st, 2026 02:39 PM
    Gabe was professional and a pleasure working with!
    Reply from Gabe Whitmer Team
    August 12th, 2026 08:51 PM
    Thank you for being such a pleasure to work with!
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    Patrick B
    OLD HICKORY, TN
    Posted on July 21st, 2026 01:34 PM
    the team was so professional, responsive, and nice. Great experience.
    Reply from Julia Wilson
    July 21st, 2026 06:21 PM
    We loved working with you! Thank you for being so proactive with everything going on and informing us every step of the way! It really helps the process! We are here if you need anything in the future!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433