

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Patrick Jones has received a review with 5 star rating from Michelle D
Reply from Owner
July 30th, 2026 02:52 PM
We appreciate the five star review, Michelle.
Patrick and his team are so quick and helpful. They made the process seamless and kept the stress off my family.
Amy went above and beyond to help us especially finding the best rate for us
Cecelia responded to my emails and phone calls almost immediately, which made it much easier to coordinate with everyone involved and make timely decisions throughout the home-buying process.
Reply from Cecelia Hargrove
July 30th, 2026 05:37 PM
Susan, so happy to help you and Billy on the purchase of the home for Mom! You two were absolutely great to work with, just like before! Thank you for allowing me another opportunity to help!
Friendly and supportive
Patrick Jones and the team at First Bank Mortgage did a great job from beginning to end on our selling and purchase of another home! He stayed in contact and his team did also to be sure nothing fell between the cracks. We really appreciated...
read more
Reply from Owner
July 30th, 2026 02:52 PM
Cheryl, Thanks for taking the time to leave a good review.
All the staff was consistent with staying on top of schedule and what we needed to close on time.
Kim is the best!
Cecilia goes above and beyond to help her clients! She made us feel like family! We truly appriciate appreciate Cecilia and everything she did for us! We never once doubted that she didn't have our best interest with the loan process. We will...
read more
Reply from Owner
August 3rd, 2026 12:00 AM
We appreciate your positive review, Ashley. We are happy to have been able to help.
Each member of the team that I worked with was very informative and clear on the information needed. Miss Sue is an absolutely amazing for all she did for me and my family throughout the process!
631–640 of 42020
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433