FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Very friendly and responsive customer service by the entire Kim Moon team. Really liked the ability to upload all the documentation online.
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Prompt, efficient, quick to respond & friendly
Reply from Daniel Pate
August 1st, 2026 03:01 AM
Mr.. Jack thank you so much for the great review & thank you for choosing The Daniel Pate Team here at FirstBank for your mortgage advisement on your new home purchase. We wish you & Mrs. Kerry many memories in your new home!
Great coimmunization and timely Responses
The process went without any difficulties and we were able to get to our new home fast.
Reply from The Brandon Burks Team
August 3rd, 2026 04:36 PM
Gomer, we're glad to hear that everything went smoothly and you were able to move into your new home quickly. Your positive experience with the process means a lot to us. Thank you for choosing FirstBank Mortgage!
He had to gather alot of information in order to complete my loan. I think he did a good job communicating what was needed.
Lane and Whitney were excellent communicators, they kept me abreast of each step in the process. We were able to get our clear to close in plenty of time, and it was a smooth process. My Buyer was very happy!
Outsatnding experience , communicatin was excelleat throughout the loan process
Reply from The Brandon Burks Team
August 3rd, 2026 04:35 PM
Thank you for the reivew, Robert! We are happy to hear we gave you a great experience. Thank you for entrusting FirstBank Mortgage!
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Ok and Great done
Reply from Tony Byram
July 31st, 2026 02:03 PM
I'm glad to hear that everything went well with your cash-out refinance, Nady. Thank you for taking the time to leave a review.
I truly appreciate everyone dedication, excellent customer service, and commitment to ensuring a successful closing. I am very satisfied with my experience and would gladly recommend you to others. I’m thankful to God for His faithfulness and...
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Made it very easy and was very knowledgeable and answer any questions quickly and easy to understand
Reply from Teresa Cepicky
July 31st, 2026 01:26 PM
Thank you so much! We appreciate your business!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433