

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
If you are in the market for a home loan, you could not do better than The John Phillips Team of FirstBank Mortgage, Fairview, TN. John Phillips, Janelle Cooper, Loren McBride, Misty Wallace and Kristie Sullivan are all professional and personable....
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Reply from Owner
September 3rd, 2026 12:00 AM
Thank you so much for leaving a kind review, Teri! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Very kind. Explained everything well and he went above and beyond to help us.
Emily is quick to respond and super helpful! GREAT experience.
Martin provided excellent service and communication throughout the loan process! Very easy and great!
Reply from Martin Bennett, "The Bearded Banker...
August 5th, 2026 04:05 PM
I'm pleased to hear that you found the service and communication excellent throughout your loan process, Jen. Making the process easy and smooth for you is always my goal. Thank you for choosing FirstBank Mortgage!
very good
Th e process went smoothly and the team kept us informed along the way.
Reply from The Jason Lee Group
August 5th, 2026 02:04 PM
I'm pleased to hear that everything went smoothly and you felt well-informed throughout the process, Sheryl. Thank you for sharing your positive experience with us!
Thomas always delivers excellent service! If he tells you he can do a loan, he does it! There were some unknown bumps that hit and he worked through it. Thanks for being the best!
The John Phillips team was professional, attentive and got the job done in record time. I urge anyone to do business with him.
Reply from The John Phillips Team
August 7th, 2026 01:58 PM
Margaret, I'm grateful for your kind words and endorsement. It's wonderful to know that my team's professionalism and attention made a positive impact on your experience. If you have any more questions or need further assistance, please feel...
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Always a great experience with Thomas! He works hard to get the deal done and the communication is excellent, which is extremely important in real estate transactions. I would highly recommend him!
Reply from Owner
September 3rd, 2026 12:00 AM
Hello, Joanna! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Very easy process. Charles and Marinda were very organized and helped me get all of my paperwork together and get a loan.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433