

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Gabe Whitmer Team has received a review with 5 star rating from Cierra S
Always a pleasure to work with the GW team!
Just closed on our second home with Orly, and we couldn’t recommend her more! She is an excellent communicator, always takes the time to answer every question we have, and consistently goes above and beyond for her clients. She has even made...
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Reply from Orly Cohen
August 10th, 2026 08:41 PM
Aw thank you, Brittany! I appreciate your kind words. I hope you love your new place!!
Gabe was so on top of it and his communication was excellent, as always!
Better communication on the whole overall process seemed very erratic and short windows about what was needed and when and how it was to be sent
Reply from Charles Rice
August 12th, 2026 01:18 PM
Michael, Thank you for your input. We appreciated your patience as we navigated the process with you while we were facing the challenges of maneuvering through major surgery and recovery. We offer our sincere apologies for any aspect of this...
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Lea Murphy has received a review with 5 star rating from Josh H
Eduardo Macias has received a review with 5 star rating from Meredith J
Brandon and his team members were responsive when we had questions and did a great job of keeping us up to date in the loan process. We appreciate Brandon and his team keeping the process moving smoothly from the initial meeting for pre-qualifying...
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Reply from The Brandon Burks Team
August 10th, 2026 04:04 PM
Thank you for your kind review, Meredith! We are happy that we made the process smooth for you. Thank you for choosing FirstBank Mortgage for your purchase!
John and his team went above and beyond in their care for me as a customer. I could call or text him or one of his team and always recieve a swift answer. I was a first time home buyer and new to everything. They never hesitated to help me...
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Reply from The John Phillips Team
August 12th, 2026 01:58 PM
Kendal, I'm very grateful for your kind words and for sharing your experience. I'm pleased to hear that my team and I could provide the support and answers you needed as a first-time homebuyer. It's important to us that you felt comfortable...
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John Phillips and his team, consisting of Janelle Cooper, Loren McBride, Misty Wallace and Kristie Sullivan, bent over backwards to make our loan happen on a tight schedule. They answered all of our questions and were transparent throughout...
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Reply from The John Phillips Team
August 12th, 2026 01:57 PM
Teresa, I'm grateful for your thoughtful review. It’s wonderful to know that you found our team professional and personable while we worked to meet your tight schedule. Should you need assistance with future mortgage loans, I'm here to help....
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433