

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Wes did a great job Explaining all my options for loans, answered all my questions promptly, and made sure closing went very smooth.
Reply from Owner
September 3rd, 2026 12:00 AM
Hello, Bethanie! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Rusty Wienk and the Whitmer Team are always great in what they do! Very professional and always responsive to questions and concerns.
Todd was very efficient and helpful to assist me with having all necessary documents and working through he application process. He kept me updated at all stages and answered my questions promptly.
Reply from Todd Kabel
August 13th, 2026 07:08 PM
Thank you, Dianne. It was great working with you again.
Best to you!
Todd
Andy,
Thanks for all of your help. I certainly appreciate you getting this loan closed quickly.
Daniel was always available to communicate, and ready to answer any questions that I might have. He was a huge support during the loan process.
Rusty answered all my questions super quickly, he was easy to talk to and worked with us on everything. No one ever made me feel like i had a dumb questuion. Everything was efficient !
Daniel communicated well. If he missed my call he did return it in a timely manner. We had to pivot at the end of the transaction and he facilitated this change well. Thanks Daniel!
Cecelia communicated with us every step of the way and answered all our questions thoughfully and patiently. I would honestly say is one of the rare people that genuinely care about customer service and takes a lot if pride in doing her job...
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Reply from Cecelia Hargrove
August 12th, 2026 10:06 PM
Thank you for taking time out of your busy schedule to complete this! You are Daryl were absolutely fantastic to work with and I thoroughly enjoyed working with you and finally meeting you at closing! Your purchase will no doubt work out well...
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Julia and her team were so responsive, pleasant, and concise. We were initially working with another lender (Navy Federal) for our VA loan and struggled to get a reasonable/timely response, which was very stressful. Our agent recommended FirstBank...
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Reply from Julia Wilson
August 12th, 2026 04:51 PM
Thank you so much!! It was truly a pleasure working with you guys. We would love to help if you ever need anything in the future!
Communicated well and helped my clients to the finish line. Very happy with his knowledge and care. Great job. Thanks Daniel!
Reply from Owner
September 3rd, 2026 12:00 AM
Hello, Amanda! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433