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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • K
    Kimberly S
    ROCKWOOD, TN
    Posted on December 15th, 2025 02:26 PM
    Wes is professional, extremely knowledgeable, and responsive. We've worked with him multiple times because he is excellent. Throughout our most recent loan process, he answered our questions quickly and kept us informed of next steps. Highly...
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    Reply from Wes Whitehead
    February 13th, 2026 02:32 PM
    It was truly a pleasure working with you again, Kimberly. I appreciate your continued trust and am glad to know that my responsiveness and knowledge have consistently met your expectations. Staying informed throughout the loan process is key,...
    read more
  • S
    Stephen K
    OAKFIELD, TN
    Posted on December 15th, 2025 02:20 PM
    David kept us updated and guided us through every step he was very resourceful and helpful
    Reply from David Ross
    December 15th, 2025 08:14 PM
    I'm grateful for your feedback, Stephen. Keeping you updated throughout the process is something I see as essential, and I'm pleased that my guidance was helpful for you. Thank you for allowing me to assist with your purchase. If you have any...
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  • J
    Joseph F
    GULFPORT, MS
    Posted on December 15th, 2025 01:11 PM
    Fast service, clear instructions, good rates, great people. Couldnt have been more impressed by the First Bank team!
    Reply from Gabe Whitmer Team
    January 14th, 2026 08:44 PM
    Hi Joseph - we are so glad you found this process to be impressive; we love what we do! Thank you for your five-star review.
  • K
    Kevin P
    ELKMONT, AL
    Posted on December 14th, 2025 11:03 PM
    have finance and refinance several times with the John Phillips group always very professional. Keep us very informed on the progress and super easy at closing.
    Reply from The John Phillips Team
    December 17th, 2025 03:47 PM
    Kevin, I appreciate your continued trust in me and the team here at FirstBank Mortgage. Hearing that you found the process professional and well-informed each time is great feedback. I'm glad to know that we've made your financial journey a...
    read more
  • M
    Monte K
    RINGGOLD, GA
    Posted on December 14th, 2025 09:44 PM
    Gabe (and his team) has outstanding communcation skills and I always felt in the know and informed each step along the way!
    Reply from Gabe Whitmer Team
    January 14th, 2026 08:34 PM
    Hey Monte! We are so glad you felt well informed, that is always the goal. Thank you for your five stars.
  • J
    Jeff M
    GREENBRIER, TN
    Posted on December 14th, 2025 07:21 PM
    Jon did an amazing job helping my clients through a tough situation.
  • H
    Heaven L
    CLARKSVILLE, TN
    Posted on December 14th, 2025 03:16 PM
    Weston worked diligently on my loan process, ensuring that I understood each step of the process and answered each question I had in a timely and respectful manner. He was very personable and knowledgeable throughout the process.
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  • J
    James J
    BONIFAY, FL
    Posted on December 14th, 2025 02:43 PM
    Patrick was always easy to get ahold of and very responsive to any questions or needs we had along the way.
  • M
    Matthew Y
    ROSWELL, GA
    Posted on December 14th, 2025 01:58 AM
    Joy was always communicative with me and willing to answer any and all questions, no matter how simple or complex they were. I would recommend her to anyone!
    Reply from Joy Malever
    December 16th, 2025 07:13 PM
    It was a pleasure working with you and I'm so excited for your first home purchase. Enjoy your new home and if you have future questions, please let me know.
  • L
    Laura G
    MOBILE, AL
    Posted on December 14th, 2025 12:53 AM
    Communication was excellent and the process was very smooth
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433