FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Thanks for the support of making this experience a success.
Reply from The Brandon Burks Team
January 13th, 2026 09:02 PM
We're glad to hear that the experience was successful for you, Teresa. Your support and feedback are valuable, and we're here if you have any further questions or need assistance in the future. Thank you for choosing FirstBank Mortgage!
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Butler Duke Home Team
Worked hard and vwey patient
Reply from Butler Duke Home Team
December 29th, 2025 03:06 PM
Your feedback is greatly appreciated. I'm glad to hear that my efforts and patience were evident in your experience. It was truly rewarding to work with you on your home purchase. If you have any more questions or need further assistance, please...
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Matthew Stump and his team made the process as easy as I could have asked for and were very professional throughout. Despite Matthew's dark sense of humor and unusaul affinity for Halloween, I really enjoyed working with him.
Reply from The Brandon Burks Team
January 13th, 2026 09:02 PM
I'm glad to hear that Matthew Stump and his team made the refinancing process easy and professional for you. Thank you for trusting FirstBank Mortgage for your needs!
John and his team was fantastic
Reply from The John Phillips Team
January 15th, 2026 02:35 PM
Jennifer, thank you for your kind feedback. I'm pleased to hear that you had a positive experience with me and the team. If you have any questions or need further assistance, feel free to reach out at any time. Thank you for choosing FirstBank...
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Y'all did an amazing job!
Reply from The Brandon Burks Team
January 13th, 2026 09:03 PM
We appreciate your kind words, James. We're glad to know that you had a positive experience. If there's anything else we can do for you in the future, please feel free to reach out. Thank you for choosing FirstBank Mortgage!
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The process was very easy to applying for loan all the way to up loading documents and the closing. We were always informed as to what we needed to upload.
Reply from Derek Berry
January 2nd, 2026 03:01 PM
Thanks for trusting us to make this purchase happen for you all! Glad everything went smoothly for you!
John and his team are top notch. Even when things got a little compilicated during our process they were quick to action and solved the issues promptly ensure we closed on time.
Reply from The John Phillips Team
January 15th, 2026 02:34 PM
Zackary, thank you for your feedback. I'm glad to learn that even when challenges arose, I could address them swiftly to keep your process on track. Closing on time is always a priority, and I'm pleased it was a seamless experience for you....
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Derek was responsive throghout the process and got it done at the end when the Buyer wanted to close early. Thanks, Derek!
Reply from Derek Berry
January 2nd, 2026 03:02 PM
It's always a pleasure working with you! Looking forward to the next one!
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We've worked with Mike and his team many times over the years, from our personal home to spec homes i've built to rental homes. It's always a smooth transition & never once had any issues. Thanks Mike and FirstBank for always making it happen....
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Joy was fast and answer on time!
Reply from Joy Malever
January 13th, 2026 07:08 PM
Thank you for selecting me to work with you for your mortgage purchase. Your attention to detail with the process was amazing.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433