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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • J
    Jana B
    HUNTSVILLE, AL
    Posted on December 24th, 2025 02:05 PM
    This is our second loan experience with the Kim Moon Group. Both experiences were 100% positive. Communication on paperwork, answering questions, and loan process status was outstanding. The dedication from the Kim Moon Group makes it easy...
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  • B
    Bobbie R
    TRENTON, TN
    Posted on December 24th, 2025 02:01 PM
    Fast, personal and friendly service.
    Reply from Sheila Greer
    January 5th, 2026 04:08 PM
    Thank you Bobbie.
  • A
    Adam H
    ELKMONT, AL
    Posted on December 24th, 2025 01:54 PM
    Kim was very helpful to my client and stayed in touch with us and made this a very smooth experience!!
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    Thomas D
    HAMILTON, GA
    Posted on December 24th, 2025 01:10 PM
    Awesone experience. Simple and easy proces. Thanks so much..
    Reply from Kim Coker
    December 29th, 2025 03:59 PM
    I'm glad to hear that you found the refinancing process straightforward and that you had a positive experience. It was a pleasure assisting you, and if you have any further questions or need assistance in the future, I'm here to help. Thank...
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  • T
    Teresa W
    SEVIERVILLE, TN
    Posted on December 24th, 2025 08:25 AM
    He was very helpful and friendly.
  • L
    Leo W
    MISHAWAKA, IN
    Posted on December 24th, 2025 03:45 AM
    The team kept me informed about each step. The team also was able to roll with changes to the closing, and help with solutions to ensure we were going to close on time. The loan process was made less stressful when moving can be a stressful...
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    Reply from Gabe Whitmer Team
    January 14th, 2026 08:49 PM
    Hey Leo! We know that homebuying and moving is a stressful process and aim to make the mortgage aspect a breeze! We are so glad we accomplished that goal. Thank you!
  • for
    Butler Duke Home Team
    SFTP
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    Hamidullah D
    NASHVILLE, TN
    Posted on December 24th, 2025 02:36 AM
    It was great and quick the all team
    Reply from Butler Duke Home Team
    December 29th, 2025 03:06 PM
    I'm glad to hear that you had a quick and pleasant experience with the team. Your feedback is valued, and if you have any further comments or need assistance in the future, I’m here to help. Thank you for choosing FirstBank Mortgage for your...
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  • A
    Adam H
    Posted on December 24th, 2025 12:00 AM
    Kim was very helpful and gave us a smooth transaction
    Reply from Owner
    January 9th, 2026 12:00 AM
    Hello, Adam! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • T
    Tammy R
    SEVIERVILLE, TN
    Posted on December 23rd, 2025 09:03 PM
    Kristin is awesome!! She was so easy to work with. I will recommend my friends and family to see Kristin for any mortgage needs.
    Reply from Kristin Lewis
    December 24th, 2025 03:04 PM
    It's great to know that you found working with me easy, Tammy. Your willingness to recommend me to your friends and family means a lot. I'm delighted to have been a part of your mortgage journey. If you ever have more questions or need assistance,...
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  • D
    Daniel R
    MURFREESBORO, TN
    Posted on December 23rd, 2025 07:45 PM
    Matt was supportive and knowledgeable from start to finish. The only surprise was that our cash to close was well under the estimates, which was great. This was our first time working with the team but it won't be the last.
    Reply from The Brandon Burks Team
    January 13th, 2026 09:01 PM
    We're glad to hear that Matt provided the support and knowledge you needed throughout your mortgage process, Daniel. Knowing that you'll consider working with us again is truly appreciated. If you have any questions or need assistance in the...
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433