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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • for
    Scott Holman
    SFTP
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    Debby H
    KNOXVILLE, TN
    Posted on January 10th, 2026 01:14 PM
    Scott helped to ensure and a smooth closing and turnkey lending process easy for everyone involved. I appreciate Scott for his professionalism and great communication with all parties involved.
  • for
    Scott Holman
    google
    D
    Debby W
    Posted on January 10th, 2026 12:00 AM
    A true rockstar! Excellent communicator, professional and prioritizes the needs of his clients.
    Reply from Owner
    August 31st, 2025 12:00 AM
    Thank you so much for leaving a kind review, Debby! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
  • for
    Todd Kabel
    SFTP
    E
    Ellisha H
    LEBANON, TN
    Posted on January 9th, 2026 08:16 PM
    Very communicative and always transparent in explaining things when needed.
    Reply from Todd Kabel
    January 9th, 2026 08:48 PM
    Great working with you again Ellisha. Thank you for your kind words!
  • R
    Rodd B
    JACKSON, TN
    Posted on January 9th, 2026 05:40 PM
    Mrs. Sheila, whom I've never met prior, listened to how stressful the refinance purpose was, made me feel as tho she understood my situation and gave what felt like a very personalized and reassuring experience instead of an empty and borderline...
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  • T
    Tricia A H
    Posted on January 9th, 2026 02:20 PM
    Gabe and his team knocked it out of the park for me on a personal loan! Everything was fast, detailed and easy to get us to the closing table. As someone who works in the business, his team makes it easy to refer our Own clients to them to...
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    Reply from Owner
    January 21st, 2026 06:17 PM
    Hello, Tricia! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • M
    McCarley G
    ANTIOCH, TN
    Posted on January 9th, 2026 02:13 PM
    Working with Julia was great!! She was so attentive and knowledgeable. She made the whole process feel so easy!
    Reply from Julia Wilson
    January 9th, 2026 09:46 PM
    Thank you, McCarley! You guys couldn't have been more amazing to work with. I appreciate you!
  • R
    Robert H
    SEVIERVILLE, TN
    Posted on January 9th, 2026 01:47 PM
    Worked hard to get stuff done. Communication was great during the process.
  • R
    Renea K
    CHAPMANSBORO, TN
    Posted on January 9th, 2026 01:46 PM
    overall great from start to finish.
    Reply from The John Phillips Team
    January 15th, 2026 02:40 PM
    Renea, I'm pleased to hear that your experience was positive from start to finish. If you have any further questions or need assistance down the road, feel free to reach out. Thank you for choosing FirstBank Mortgage.
  • M
    Michael G
    LIVINGSTON, TN
    Posted on January 9th, 2026 11:45 AM
    Brandon had the experience to help us when obstacles came up.
    Reply from Brandon Parrish
    January 9th, 2026 02:10 PM
    I'm glad to hear that my experience was beneficial during your refinancing process, especially when obstacles arose. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for...
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  • J
    Jimmy J
    Posted on January 8th, 2026 07:19 PM
    Great experience working with Patrick and his team. Very responsive to any questions I had and made this phase of our home buying process stress free.
    Reply from Owner
    January 21st, 2026 06:17 PM
    Hello, Jimmy! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433