FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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FirstBank Mortgage - Birmingham
Kathy was very helpful throughout the whole process and was always on top of everything. She kept us informed and updated and was very kind and caring. I didn't feel like another 'id number' on a list, she was awesome! And all that with putting...
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Reply from Owner
March 9th, 2026 12:00 AM
Hello, Harley! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
We received excellent communication throughout the loan process! Jonathan was always prompt to return calls/emails and fully answered every question. We will always recommend him!
Reply from Owner
February 23rd, 2026 05:53 PM
Thank you so much for leaving a kind review, Shannon! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Excellent communication throughout the process! Jonathan was always prompt to return calls/emails and fully answered every question. We will always recommend him!
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Megan did a phenomenal job talking to us about all the different home loan option and first time buyers programs. We bought a home in the area all while living in another state. She made the process smooth and was efficient. Extremely kind,...
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Jason and team are easy to work with, the site is easy to upload documents, and the response time was excellent. Thanks Jason!!
Reply from Owner
April 28th, 2026 02:26 AM
Hello, David! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
This will be my 4th loan with Jason Lee and team. Could not ask for a better consultative approach. Jason cares about our family and sought out the best loan for us. I would give him 10 out of 10. Excellent experience!
Reply from The Jason Lee Group
February 4th, 2026 05:28 PM
Thank you for trusting me with your fourth loan, David. It means a lot to know you valued the consultative approach and felt cared for throughout the process. My priority has always been to find the best solutions for your family's needs, and...
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Matt went above and beyond to get our mortgage loan done! We would definitely recommend him to our friends and family.
Reply from Matt Wood
March 23rd, 2026 07:35 PM
Thank you, Crystal!
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She is awesome!!!😎
Reply from Kim Coker
February 11th, 2026 06:16 PM
Thank you so much for your kind words, Kilsy. I'm really glad to hear you had a positive experience with your purchase. If there's anything else you need or any questions you have, feel free to reach out anytime.
John ans his team were timely, effecannt and helpfull!
we Are greatfull and happy we used First Bank Mortgage!
Reply from The John Phillips Team
February 11th, 2026 01:20 PM
Chris, I'm grateful for your kind words! If any questions arise, please don't hesitate to reach out.
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FirstBank & Kim Coker are simply amazing. The easiest loan process I've ever had.
Reply from Owner
February 23rd, 2026 05:52 PM
We are thrilled to have been able to help, Brian! Thank you for sharing your positive experience with us.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433