FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Rusty was a king! He communicated everything and made this whole experience relaxing and fun. He was always available and worked incredibly hard for us. Thank you so much First Bank and Rusty!!
10/10 incredivle team to work with
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i feel like Thomas went out of his way to help with everything.
I had a phenomenal experience working with Lane and his team at FirstBank. The level of service was personal and tailored in a way that you simply don’t get with many larger banks. Lane was incredibly responsive, knowledgeable, and always available...
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Reply from Owner
September 19th, 2026 12:00 AM
We are thrilled to have been able to help, Bernard! Thank you for sharing your positive experience with us.
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John is almost quick to respond to our clients needs. His efficient response time and experienced knowledge of his loan options always makes any transaction we have done less worrisome in a highly stressful market.
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Reply from John Burkeen
September 25th, 2026 02:56 PM
Thank you Kevin, I always appreciate the opportunity to assist in your client's mortgage needs!
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It felt like the bank was dragging out the process, causing multiple delays and unneccary expense for my client.
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David is the best! Always a pro !
Reply from David Ross
September 4th, 2026 07:07 PM
Thank you, Tim! I'm pleased to hear you had such a positive experience. If you ever need assistance in the future, I'm here to help.
Amazing and professional as always! Gabe's team is ON POINT no matter how difficult the loan. This was a VERY tough ine one and Gabe exceeded my high standard expectations as always!
Reply from Gabe Whitmer Team
September 23rd, 2026 04:20 PM
We’re so glad your experience was five-star worthy—thank you! Your trust means the world to us, always here to help!
The Jason Lee Group has received a review with 5 star rating from Jeffree W
Reply from Owner
September 12th, 2026 12:54 AM
Thank you for the perfect rating, Jeffree! I appreciate your support and look forward to serving you again.
The communication was an excellent use of technology
Reply from The Jason Lee Group
September 11th, 2026 01:50 PM
I'm glad to hear that you found the communication effective, Jeffree. Utilizing technology to ensure a smooth process is something I prioritize, so your feedback is greatly appreciated.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433