

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Perfect communication
Reply from Kim Moon
February 22nd, 2026 05:39 PM
Thank you, Tyler! I appreciate you.
Donna is amazing to work with. She will guide you through every step of the way. Always available and willing to answer any and all questions.
Reply from Owner
February 23rd, 2026 05:55 PM
Thank you so much for leaving a kind review, Brittney! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Donna was available and eager to help answer any and all answer.
Very smooth process from the start to the finish!
Gabe was helpful and thoughtful throughout this process. Buying a home can be stressful and challenging, but Gabe made me feel at ease and confident. I would recommend Gabe and his team!
Reply from Gabe Whitmer Team
February 25th, 2026 05:41 PM
Hi Rebecca! Thank you for your five-star review- we are so glad we could help!
Gabe is top notch. He helped us throughout the process, keeping us informed and updated. I would highly recommend!
Reply from Owner
February 23rd, 2026 05:55 PM
Thank you so much for leaving a kind review, Tim! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Gabe was found to be very helpful, respectful, and kind. This process can be challenging and stressful, but Gabe helped us every step of the away. He kept us informed and updated throughout the process.
Reply from Gabe Whitmer Team
February 25th, 2026 05:41 PM
Hey Timothy! Thank you for taking the time to write this review- we know the loan process can be overwhelming and do our best to make the process as smooth as possible. We are always here to help!
Responsive communication, efficient service. Thank you.
Purchased and refinanced with Butler Duke Home Team at FirstBank Mortgage. The people truly set this place apart from anyone else. The due diligence and professionalism of the team is unmatched, and you won't find another place where everyone...
read more
Reply from Owner
February 23rd, 2026 05:55 PM
Thank you so much for leaving a kind review, Stetson! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Julia, Margaret and the team were very responsive and listened well to our needs. Julia worked to get us the best deal and rate she could. This is our second mortgage and our first experience with a another lender was very different. Very hands...
read more
Reply from Julia Wilson
February 17th, 2026 04:21 PM
It was such a joy to work with you guys! I am so thankful that I had the opportunity to work with you and help you into your beautiful new home! Thank you for the kind review. :)
2611–2620 of 42083
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433