FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
fact that the underwriter was so into worrying about a Lowe's credit card that $133 on it was paid twice before the bill was due, but still asking about it on the last day
Reply from Kristin Lewis
February 24th, 2026 06:22 PM
It sounds like the focus on the Lowe's credit card was a bit of a frustration, Timothy, but lenders must ensure debt-to-income ratios meet the program guidelines, so they must be diligent. I can empathize with you knowing that underwriting...
read more
for
Weston Wood has received a review with 5 star rating from Default
for
David was great. Always willing to answer questions and get things to me in a timely manner.
Reply from David Ross
March 23rd, 2026 01:51 PM
I'm pleased to hear that you found my approach helpful, Collin. Being responsive and ensuring you have what you need on time is important to me. Thank you for your feedback, and if there's anything more I can do for you, feel free to reach...
read more
for
Would highly recommend Orly and her team! Her communication was superb through the whole process and she was always available for questions.
Reply from Owner
February 23rd, 2026 05:56 PM
We are thrilled to have been able to help, Wendy! Thank you for sharing your positive experience with us.
for
Orly and her team had great communication throughout the whole loan process. She was always available for questions and she was incredibly knowledgeable about the process.
Reply from Orly Cohen
February 24th, 2026 01:33 PM
It was such a pleasure to help you and Wendy! I hope you love your new home for many years to come! I'm here anytime you need me!
for
Great communication and very satisfied with the whole process.
Reply from Julia Wilson
February 23rd, 2026 04:56 PM
Such a pleasure working with you!! Thank you for always trusting me with your financing.
for
Everything was a smooth and easy process.
Reply from Daniel Pate
February 23rd, 2026 10:54 PM
Thanks for the great review Jackson & thank you for using The Daniel Pate Team here at FirstBank for your mortgage advisement!
for
Communication between Attorney and First Bank was disorganized. Attorneys office did not prepared deeds correctly, but was rushed to closed on closing date. Was told after loan closed, deed will be redone and corrected. It has been 1 week passed...
read more
Reply from David Ross
March 27th, 2026 01:45 PM
I appreciate you sharing your experience, Kao. I'm sorry to hear there was confusion during the closing process. While I aim to ensure everything runs smoothly, I understand that the situation with the attorney's office must be frustrating....
read more
Jennifer and her team are fantastic! Kept us informed all the way through the process and was available anytime we had questions! Definitely recommend her to anyone looking for a mortgage!
Reply from Owner
February 23rd, 2026 05:56 PM
Thank you so much for leaving a kind review, Robert! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Jennifer and her team were fantastic made the whole process so smooth, she was always available if we had questions and kept us informed all the way through the process! Would definitely recommend her to anyone that is looking for a mortgage!...
read more
Reply from Jennifer Pickel
February 23rd, 2026 04:03 PM
Thank you Robert! It was my pleasure helping with your mortgage, call me anytime you need me.
2551–2560 of 42082
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433