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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Business Hours
Sat
closed
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closed
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8 AM to 5 PM
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5 Star
96%
4 Star
3%
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Reviews from Web
  • L
    Luke M
    MENASHA, WI
    Posted on February 25th, 2026 08:55 PM
    Very fast responses, thorough explanations, clear expectations.
    Reply from Orly Cohen
    February 25th, 2026 09:14 PM
    Thanks, Luke! It was such a pleasure helping you. Enjoy Wisconsin!
  • A
    Amanda S
    COOKEVILLE, TN
    Posted on February 25th, 2026 06:45 PM
    Always informed, great to work with
    Reply from Brandon Parrish
    March 5th, 2026 06:01 PM
    Amanda, I appreciate your feedback and I'm glad to hear that you found the process easy to navigate. Being well-informed and helpful is a priority for me, and it's great to know that it made a difference in your experience. I'm always here...
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  • M
    Margot
    Posted on February 25th, 2026 04:37 PM
    Working with the Brandon Burks team from the beginning of our loan process to the end was top-notch! Helpful, professional, prompt in their responses and being accessible to me when I had questions was invaluable. Thank you!
    Reply from Owner
    April 28th, 2026 02:24 AM
    Thank you for leaving a positive review, Margot! We are so happy you had a wonderful experience with us!
  • M
    Margot C
    SMYRNA, TN
    Posted on February 25th, 2026 04:36 PM
    From the beginning to the end of our loan process, everyone was awesome. They were very helpful and quick to respond. I would recommend them to anyone needing a home loan.
    Reply from The Brandon Burks Team
    March 4th, 2026 03:56 PM
    We're pleased to hear that the loan process was so positive from start to finish, Margot. It's important to us that every step is smooth and that you're met with prompt and helpful assistance. Knowing you would recommend our services is greatly...
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  • M
    Matthew S
    Posted on February 25th, 2026 04:06 PM
    Thank you to Rusty, Kelly, Gabe, and his team!! These folks take their jobs seriously. They eased all of my concerns and addresses any issues that arise with quick and decisive action. I would recommend them for all of your mortgage needs!...
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    Reply from Owner
    March 24th, 2026 06:25 PM
    Thank you for your kind encouragement, Matthew! We are so glad we could help!
  • M
    Matthew S
    ROBINSON CREEK, KY
    Posted on February 25th, 2026 04:01 PM
    Applying for and getting a loan has never been something I get excited about. Rusty, Gabe, Kelly and their team are amazeballs!!! They walked me through every step. They answered all of my questions in great detail. They quelled any concerns...
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    Reply from Gabe Whitmer Team
    March 24th, 2026 06:25 PM
    Hi Michelle! We know this process can be stressful and strive to ensure getting over the finish line is as seamless as possible. Thank you for your trust!
  • R
    Rebecca C
    CHATTANOOGA, TN
    Posted on February 25th, 2026 01:37 PM
    Gabe and his team at FirstBank are exceptional to work with. Their communication is always clear, timely, and proactive — which makes a huge difference in every transaction. They are incredibly responsive, kind, and consistently go above and...
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    Reply from Gabe Whitmer Team
    March 24th, 2026 06:21 PM
    Rebecca! Thank you so much for your kind words -- we strive to go above and beyond for each client and are so glad those efforts are evident to you and your clients!
  • M
    Melissa H
    HUNTSVILLE, AL
    Posted on February 25th, 2026 01:18 PM
    The team went all in and above for us and we are extremely thankful.
  • A
    Arthur R
    CARTERSVILLE, GA
    Posted on February 25th, 2026 09:48 AM
    in a word "Communication". Joy was in communication with us at every step of the process. The whole team from the handoff of the construction loan to underwriting to closing. True professional, thank you.
    Reply from Joy Malever
    February 26th, 2026 01:29 PM
    It was a pleasure working with you. Thank you for letting me work with you on your permanent financing after construction. Enjoy your beautiful new home and if you have any questions going forward, just let me know.
  • B
    Bret E
    Posted on February 25th, 2026 12:00 AM
    The John Phillips Team has received a review with 5 star rating from Bret E
  • 2521–2530 of 42082
    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433