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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • E
    Erich B
    Maynardville, TN
    Posted on September 7th, 2026 12:23 PM
    No complaints. It just took too long, alot of which was my fault
  • J
    John P
    BRENTWOOD, TN
    Posted on September 7th, 2026 12:12 PM
    Karie was so great and helpful throughout the process! Very responsive and accommodating.
    Reply from Karie Duke
    September 7th, 2026 04:29 PM
    Thank you!! Truly so excited for your family and your mom and dad to get you back to Tennessee!! Congratulations !!
  • J
    Jeremy B
    DANDRIDGE, TN
    Posted on September 7th, 2026 12:09 PM
    Great people to work with.
  • M
    Michael S
    ELKMONT, AL
    Posted on September 7th, 2026 03:20 AM
    Cecelia made us feel valued and like family from day one of talking to her. We had reached out to several banks and credit unions, but after talking to her the choice was clear. We had several ups and downs throughout the process, (none were...
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    Reply from Cecelia Hargrove
    September 7th, 2026 01:52 PM
    Michael and Tina - oh my goodness, this is the sweetest review I have ever received! You two were an absolute joy to work with and you definitely made me feel like family from day one! I am so glad I had the opportunity to work with you and...
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  • B
    Brandon S
    BEECHGROVE, TN
    Posted on September 7th, 2026 03:06 AM
    Everything moved along as it should without any major issues
    Reply from The Brandon Burks Team
    September 15th, 2026 03:09 PM
    Thank you for your review! We're glad everything stayed on track and the process went smoothly from start to finish. We appreciate the opportunity to help and thank you for trusting us with your loan!
  • S
    Samantha B
    Posted on September 7th, 2026 12:00 AM
    The Brandon Burks Team has received a review with 5 star rating from Samantha B
  • M
    Michael S
    Posted on September 7th, 2026 12:00 AM
    Cecelia Hargrove has received a review with 5 star rating from Michael S
  • D
    Donald C
    SEVIERVILLE, TN
    Posted on September 6th, 2026 08:35 PM
    she let us come on to sing paperwork rather than phone computer ect. hands on approach in person visit. I still like personal contact.
  • J
    Jacob B
    Chelsea, AL
    Posted on September 6th, 2026 05:13 PM
    Super helpful with any questions a long the way through the process
    Reply from Dolan and Pam Williams
    September 28th, 2026 04:17 PM
    He was great to work with- Anything we needed he got for us. Look forward when these rates drop to refi him again.
  • V
    Vanesa R
    Dalton, GA
    Posted on September 6th, 2026 04:06 PM
    Always great to have Juan as a lender! he is always communicate,helpful and efficient!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433