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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • for
    Butler Duke Home Team
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    David E
    PANAMA CITY, FL
    Posted on March 8th, 2026 01:24 PM
    Smooth transaction and the team was easy to get in touch with. Communication was excellent.
    Reply from Butler Duke Home Team
    April 21st, 2026 08:22 PM
    David, I'm glad to hear that the transaction went smoothly and that you found our team easy to reach. Excellent communication is something we strive for, so I appreciate your feedback. Thank you for sharing your positive experience!
  • S
    Seth W
    MOUNT PLEASANT, TN
    Posted on March 8th, 2026 12:10 PM
    It was great because this was my first time buying a house, and Teresa made sure everything went smoothly. She was very helpful, answered all our questions, and guided us through each step of the process. She made what could have been a stressful...
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    Reply from Teresa Cepicky
    March 10th, 2026 05:28 PM
    Thank you so much for your kind words. It was very nice working with you.
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    Butler Duke Home Team
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    Frank G
    FRANKLIN, TN
    Posted on March 8th, 2026 12:18 AM
    Awesome to worl with
    Reply from Butler Duke Home Team
    April 21st, 2026 08:23 PM
    Frank, I'm pleased to hear you found working with us to be awesome. Thank you for choosing Butler Duke Home Team for your refinance. If there's anything else you need, feel free to reach out.
  • S
    Samuel M
    Posted on March 8th, 2026 12:00 AM
    Mrs. Cepicky is the best in her field. Very welcoming and helpful throughout the whole home buying process. She takes the time to go through the loan process thoroughly and made us feel so welcomed and involved throughout the whole process....
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    Reply from Owner
    April 10th, 2026 12:00 AM
    Thank you so much for leaving a kind review, Samuel! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
  • K
    Kurt W
    LASCASSAS, TN
    Posted on March 7th, 2026 02:15 PM
    Overall a great experience. The process was easy and fast. The team did a fantastic job on explaining what they needed and following up if I forgot something. They made the hole process very pleasant.
    Reply from The Brandon Burks Team
    March 12th, 2026 01:50 PM
    Kurt, we're glad to hear that your experience with our team was positive. It's great to know that the process was easy and fast for you, and that our team's efforts in communicating and following up were helpful. We aim to make each step as...
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    Meaghan B
    COLUMBIA, TN
    Posted on March 7th, 2026 02:03 PM
    John always goes above and beyond for my clients. He is hands down my go-to guy. He's patient and really knows how to make things work for his clients.
    Reply from The John Phillips Team
    March 13th, 2026 01:17 PM
    Meaghan, I'm grateful for your trust and support. Your recognition means a lot. If there’s anything more I can do to assist you or your clients, please feel free to reach out.
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    James M C
    NEWPORT, TN
    Posted on March 7th, 2026 01:44 PM
    Scotty went above and beyond to this first time home buyer and he made my job easier. Great job !
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    FirstBank Mortgage - Atlanta, GA
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    Kristi S
    Posted on March 7th, 2026 01:37 PM
    Joy was great to work with. She was prompt with any questions we had, and the entire process went smoothly.
    Reply from Owner
    March 11th, 2026 06:00 PM
    Hello, Kristi! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
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    Kristina S
    BROOKHAVEN, GA
    Posted on March 7th, 2026 01:37 PM
    Joy was great to work with. She responded promptly with any questions we had, and the entire process went very smoothly.
    Reply from Joy Malever
    March 9th, 2026 09:02 PM
    Thanks Kristi. Your timely response and communication throughout the process was essential to getting your file to the closing table. Enjoy your new home!
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    Gracie N
    COLUMBIA, TN
    Posted on March 7th, 2026 01:37 PM
    Mr. John and his team are amazing to work together with!
    Reply from The John Phillips Team
    March 13th, 2026 01:15 PM
    Gracie, thank you for your kind review. I'm glad to hear that working with us was a positive experience for you. If you ever have any questions or require further assistance, please feel free to reach out. I appreciate you!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433