FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
This was my first time buying a home, and they made the process very smooth and easy!
Reply from Bree Shores Mortgage Team
March 26th, 2026 07:52 PM
Alex, it's great to know that your first home buying experience was smooth and easy. Making the process as straightforward as possible is something I always aim for. Thank you for choosing FirstBank Mortgage, and congratulations on your new...
read more
The Jason Lee Group has received a review with 5 star rating from Karen C
Reply from Owner
September 12th, 2026 12:55 AM
I appreciate your rating, Karen. If there's anything you'd like to share about your experience, feel free to reach out. Thank you!
Jason and his team were always available for questions and concerns. Communication was excellent during the whole loan process. Very knowledgeable staff. This is my 2nd mortgage through Jason Lee Group and I wouldn't go anywhere else.
read more
Reply from The Jason Lee Group
March 19th, 2026 02:57 PM
It's great to hear about your positive experience with the team during your mortgage process, Karen. I'm glad you found the communication to be excellent and appreciated the availability for your questions and concerns. Your trust in choosing...
read more
Kristin was awesome and went above and beyond to make sure we had everything and answered any questions we had.
Reply from Kristin Lewis
March 16th, 2026 07:05 PM
I'm really glad to know that you felt I went above and beyond to assist you. Ensuring that you had everything you needed and addressing your questions was important to me. Thank you, Alex, for your kind words and for choosing FirstBank Mortgage...
read more
The entire process was super quick and easy. Bree went above and beyond to assure everything went smonthly .
Reply from Bree Shores Mortgage Team
March 26th, 2026 07:52 PM
Michael, it's great to hear that your experience with the cash-out refinance process was quick and easy. I'm glad I could go above and beyond to ensure everything proceeded smoothly for you. Thank you for choosing FirstBank Mortgage, and don't...
read more
Great communication and fast service.
Reply from Teresa Cepicky
April 21st, 2026 01:25 PM
Thank you very kindly!
for
More timely communication regarding underwriting needs.
for
Weston was kind and attentive and quick.
for
Orly always gives 100%. And she is reliable to give great service to my clients.
Reply from Orly Cohen
March 13th, 2026 03:45 PM
Thanks, Bill! It's an honor to help you and your clients!
Jennifer was a great support to us throughout our home buying process. She swiftly and graciously answered our questions, to which there were many. She is an excellent communicator and updated us often and walked us through any necessary steps...
read more
Reply from Jennifer Pickel
March 13th, 2026 05:03 PM
Thank you Maddy! I enjoyed meeting and working with you and Garrett, you guys were great and I'm so excited for you and your new TN home & adventures.
2311–2320 of 42071
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433