FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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Reviews from Web
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FirstBank Mortgage - Atlanta, GA
Five-star experience with Joy! They made my first home loan stress-free and stayed in touch to help me catch a better refinancing rate the moment it dropped. It’s rare to find an agent who is this organized, professional, and truly 'never forgets.'...
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Reply from Owner
April 6th, 2026 01:07 PM
Thank you so much for leaving a kind review, Shikher! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
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I had a wonderful experience working with Joy. They were professional, knowledgeable, and guided me smoothly through the entire refinance process. They even reached out proactively when rates were low, just as I had requested. Highly recommend!...
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Reply from Joy Malever
April 6th, 2026 08:11 PM
It was great to work with you again Shikher, and thank you for letting me handle your refinance.
Excellent, knowledgeable lenders who have top-notch commnication and always close on time.
Reply from Owner
April 6th, 2026 01:07 PM
That is so wonderful to hear, David! We are so glad we were able to help!
Amazing communication. Excellent at identyfying the most appropraite loan product.. Great at handling curvebals that may come up.. Always closes on time. Best in Chattanooga!
Reply from Gabe Whitmer Team
May 13th, 2026 07:30 PM
Thank you, David! We love a good challenge, always here to help!
The office was very attentive to our needs. Always kept us informed and answered our questions quickly.
Communation was A +. Thank ya'll again for your hard work, listening, advice, and caring about us !
Reply from The Brandon Burks Team
April 6th, 2026 03:56 PM
Thank you for your kind review! We are so happy to hear you had a great experience with our team. Please let us know if you or someone you know needs anything in the future! Thank you for choosing FirstBank!
Patrick hands down is the best there is! He went above and beyond what any one should ever expect. From the first day to the last he keep me informed of every step. If you want someone that will make you feel like family and truly cares about...
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Reply from Owner
April 6th, 2026 01:07 PM
That is so wonderful to hear, Rebecca! We are so glad we were able to help!
Patrick was with me every step of the way. He was extremely informative. He made me feel as though I was family not just anybody. He truly went above and beyond.
CECELIA AND THE WHOLE LOAN TEAM WERE Fabulous. Moving from Iowa 5 states away, for my dream home. Never have I had as wonderful of an experience getting me through this complex event so seamless and with very few complications. Thank you from...
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Reply from Cecelia Hargrove
April 4th, 2026 03:37 PM
Karla - oh my goodness, thank you for your sweet review! I absolutely enjoyed every minute working with you and Brian and it was fantastic to finally get to meet you both at closing! I am so excited for you to be closer to your family and what...
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Communication was great the expirence was very easy overall.
Reply from The John Phillips Team
April 24th, 2026 01:09 PM
Ethan, I'm glad to hear that the communication and overall experience were great and easy for you. Thank you for sharing your feedback, and for choosing FirstBank Mortgage for your refinance needs. If you have any questions in the future, feel...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433