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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • B
    Ben P
    Posted on April 17th, 2026 12:00 AM
    Emily Eberhart has received a review with 5 star rating from Ben P
    Reply from Owner
    June 9th, 2026 12:00 AM
    Thank you for leaving a positive review Ben!
  • M
    Mike H
    Posted on April 16th, 2026 08:54 PM
    I have been a Realtor for over 8 years and I was fortunate enough to meet Zane early in my real estate career and he's always been great to work with. He is easy to relate to and is readily available to field questions for me and my clients....
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    Reply from Owner
    April 28th, 2026 02:13 AM
    Thank you so much for leaving a kind review, Mike! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
  • M
    Mike H
    BIRMINGHAM, AL
    Posted on April 16th, 2026 08:52 PM
    Zane is always great to work with and is readily available to field questions for me and my clients. He's also a very handsome fellow, easy on the eyes.
  • M
    Michael M
    LEBANON, TN
    Posted on April 16th, 2026 05:37 PM
    Julia and her team always go above and beyond. They had our best interest in mind through out the entire process, ensuring that we were getting the best possible value for our situation, even when we weren't sure!!
    Reply from Julia Wilson
    April 16th, 2026 09:51 PM
    You guys are so awesome to work with! We love working with you both! Thank you for always trusting us with your loan!
  • B
    Barbara S
    Franklin, TN
    Posted on April 16th, 2026 02:11 PM
    Julia and her team communicated perfectly and were very patient and thoroughly explained any questions that came up. Great advice was given to save money. Enjoyed talking with them - they gently and sometimes humourously guide you through the...
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    Reply from Julia Wilson
    April 16th, 2026 03:46 PM
    We love working with you, Barb!! Thanks for always trusting us with your loan!
  • M
    Monty H
    FRIENDSHIP, TN
    Posted on April 16th, 2026 01:31 PM
    Sheila did a great job in getting our loan pushed through in a timely manner as we asked!
  • S
    Shelby T
    TONEY, AL
    Posted on April 16th, 2026 01:14 PM
    Very quick to help and answer questions. Very informative and professional .
    Reply from Cecelia Hargrove
    April 16th, 2026 01:50 PM
    Thank you Shelby! You and Hayden did a fantastic job during the process, per usual! :) Thank you for letting us help with your purchase, so happy for you and your family. Enjoy that beautiful new home and no doubt your old home will sell quick,...
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  • H
    Haley N
    Greenbrier, TN
    Posted on April 16th, 2026 12:49 PM
    Pleasure working with John and his team! Easy to communicate and very helpful.
    Reply from The John Phillips Team
    April 24th, 2026 01:11 PM
    Haley, I'm grateful for your kind words. It's wonderful to know that you found working with me and my team to be easy and helpful. If you have any further questions or need assistance, please don't hesitate to reach out.
  • H
    Hope M
    Posted on April 16th, 2026 01:53 AM
    Dolan and Pam Williams has received a review with 5 star rating from Hope M
    Reply from Owner
    April 17th, 2026 02:48 PM
    Ms. Hope was awesome-If we needed anything she was on top of it. We look forward to when the rates drop to refi her. Thank you so much
  • H
    Hope M
    PINSON, AL
    Posted on April 16th, 2026 01:52 AM
    Dolan and Pam were so easy to talk to. They broke everything down for me, made sure I had a clear understanding. They were very accessible throughout this whole process .
    Reply from Dolan and Pam Williams
    April 17th, 2026 02:51 PM
    Ms. Hope was great- She was so excited to get the new home. We look forward to when the rates drop to refi her. Thank you so much
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433