FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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Reviews from Web
Great timely communication! I would highly recommend them and look forward to working together again in the future!
Reply from Owner
May 11th, 2026 10:32 PM
Thank you so much for leaving a kind review, Shannon! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Gabe and his team were excellent communicators throughtout the process for my clients. I loved receiving the timely weekly updates withiut even having to ask. i Would definitely recommend them and look forward to working with them again in...
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Reply from Gabe Whitmer Team
May 13th, 2026 07:53 PM
Thank you so much for leaving a kind review, Shannon! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Jennifer was so easy to work with. From a former loan processor she was amazing! Constant communication. She kept me informed on every step of the process. Thank you Jennifer!!
Reply from Jennifer Pickel
May 4th, 2026 04:30 PM
Thank you Kristina! Loved meeting you and helping you with the entire process. Congratulations on your new TN home!
My experience was so exciting and joyful! First time buying a brand new home and all the people that was part of this amazing process was with me through it all. They help make the process less stressful but wonderful at the same time. I appreciate...
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Reply from The Brandon Burks Team
May 4th, 2026 07:54 PM
Adam, we're grateful for your kind words and are pleased to have been part of your first home-buying journey. It's good to know that our team helped make the process less stressful and enjoyable for you. Thank you for choosing The Brandon Burks...
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John was always very prompt and always a step or two ahead of the in process. The support team followed his lead. I was amazed at how smoothly the double closing went. I always keep John and team in my plans when
I move again.
Reply from John Burkeen
May 4th, 2026 08:58 PM
Robert, I'm grateful for you and Lori! Thank you for sharing your experience and kind words sir! I hope you have a smooth transition into your new place! Sincerely, John
Every thing was super fast and easy! John was able to work with us on the loan terms and we ended up paying significantly less in closing coats costs because of it .
Reply from The John Phillips Team
May 19th, 2026 01:19 PM
Sammy, I'm glad to hear that the process was fast and easy for you. It's great that we could work together on the loan terms to help reduce your closing costs. Thank you for choosing FirstBank Mortgage!
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Amazing Customer assistance and support!! Always
comes to closings on behalf of Buyers!!
Reply from John Burkeen
May 4th, 2026 08:57 PM
Hi Anita, I appreciate your kind words about as always and love working with you! You make everyone feel very special with your warm heart, you're truly a special person!!
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John kept in touch throughout the entire process. Always returned calls and answered questions promptly. Super nice guy and fun to work with.
Reply from John Burkeen
May 4th, 2026 08:55 PM
Phillip, It was a pleasure working with you, and I'm grateful for your kind words. If you have any more questions or need assistance in the future, feel free to reach out. Sincerely, John
Kim was always so supportive during the loan process and as we approached closing! Thank you!!
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Right from the beginning, Julia was so friendly and very helpful. Her knowledge and experience made us feel at ease. She wasn't trying to "shark" us. She was genuine in her speech and approach to us. She answered all of our questions in a kind...
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Reply from Julia Wilson
May 3rd, 2026 03:03 AM
You guys were just so wonderful to work with! From the very beginning, you were so kind! We appreciate all your help throughout the process in getting us documents quickly and efficiently. Thank you so much for your thoughtful review and your...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433