FirstBank Mortgage's Cover Image
FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
Company Logo
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • K
    Kent H
    CALHOUN, GA
    Posted on May 12th, 2026 06:36 PM
    Great service and communication!
  • E
    Ella H
    LEBANON, TN
    Posted on May 12th, 2026 04:21 PM
    Great communication!
    Reply from John Burkeen
    May 13th, 2026 02:53 PM
    HI Ella! Thank you for your kind words. I appreciate the opportunity to work with you guys! Congratulations again on your new home!!
  • J
    Jacob H
    Posted on May 12th, 2026 04:01 PM
    The Jason Lee Group has received a review with 5 star rating from Jacob H
    Reply from Owner
    June 8th, 2026 04:33 PM
    We appreciate the positive rating Jacob!
  • J
    Jacob H
    MOODY, AL
    Posted on May 12th, 2026 04:01 PM
    Good communication and they where very fast
    Reply from The Jason Lee Group
    May 12th, 2026 07:16 PM
    I'm pleased to hear you appreciated the communication and quick service, Jacob. Thank you for your kind feedback!
  • J
    Joseph T
    WHITE BLUFF, TN
    Posted on May 12th, 2026 02:07 PM
    Charles Rice is the best man I could possibly gotten for this job.
    Reply from Charles Rice
    May 12th, 2026 03:25 PM
    Noah, Thank you for the kind words and vote of confidence. It was truly an honor to be able to assist you with the process of buying your first home. We continue to be here for you for any future needs or questions. Congratulations!! The Charles...
    read more
  • M
    Meghan S
    CHAPEL HILL, TN
    Posted on May 12th, 2026 02:05 PM
    Everyone at the Brandon Burks team was very helpful from day one. Especially Matthew Stump who was quick to respond, easy to work with, and very kind. Thank you for the easy experience.
    Reply from The Brandon Burks Team
    May 12th, 2026 04:58 PM
    Thank you for your review Meghan! We are happy to know that Matthew provided quick responses and a pleasant experience from start to finish. Thank you for choosing FirstBank Mortgage for your purchase!
  • M
    Michael H
    KINGSTON SPRINGS, TN
    Posted on May 12th, 2026 02:00 PM
    Martin was great to work with! He answered all of our questions and kept us up to date on the loan process all along the way.
    Reply from Martin Bennett, "The Bearded Banker...
    May 12th, 2026 02:06 PM
    Thank you for your kind words, Michael. I'm glad I could answer your questions and keep you informed throughout the loan process. It was a pleasure working with you at FirstBank Mortgage.
  • B
    Barbara G
    COTTAGEVILLE, SC
    Posted on May 12th, 2026 01:14 PM
    Zane was a pleasure to work with. He was always responsive and available for questions. He made the process smooth and seem effortless.
  • J
    Jonas H
    LEBANON, TN
    Posted on May 12th, 2026 01:09 PM
    Working with John was a great experience from start to finish. He was responsive, professional, and made the entire process smooth and stress-free. Communication was clear throughout, and he always took the time to answer questions and explain...
    read more
    Reply from John Burkeen
    May 13th, 2026 02:52 PM
    Hi Jonas, I'm very pleased to hear you had a great experience, and I appreciate how well-prepared you guys were to purchase your first home! Thank you for your recommendation—it truly means a lot.
  • SFTP
    G
    Gabrielle P
    Lebanon, TN
    Posted on May 12th, 2026 01:09 PM
    Matt was available at any time to assist with questions he was knowledgeable and kind
  • 1561–1570 of 42055
    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433