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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Lillie H
    Posted on September 19th, 2026 12:01 PM
    Kim Coker has received a review with 5 star rating from Lillie H
  • SFTP
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    Lillian H
    AUBURN, AL
    Posted on September 19th, 2026 12:01 PM
    Kim was amazing!
  • K
    Krystal W
    Posted on September 19th, 2026 12:00 AM
    Megan Wilson has received a review with 5 star rating from Krystal W
  • C
    Calvin J
    SYLACAUGA, AL
    Posted on September 18th, 2026 04:50 PM
    were real nice, friendly and caring and walking us through everything that we needed
    Reply from Kathy Hollis
    September 18th, 2026 06:17 PM
    Hi Calvin, You were an absolute joy to work with! I'm so excited that you and Kim found a home that is so beautiful and spacious! Congrats and call me anytime in the future with any questions you may have.
  • J
    Jennifer T
    MT JULIET, TN
    Posted on September 18th, 2026 02:43 PM
    She was always quick to respond and very patient in explaining to things to me when I had questions.
    Reply from Tonya Hinesley
    September 23rd, 2026 04:55 PM
    I'm really pleased to hear that you found my responses quick and explanations helpful, Jennifer. It was a pleasure working with you through the mortgage process at FirstBank Mortgage. Thank you for your kind words!
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    Derwin C
    CHATTANOOGA, TN
    Posted on September 18th, 2026 01:49 PM
    A great team that looks out for you and your best interest and put in a position for the future thank
    Reply from Gabe Whitmer Team
    September 23rd, 2026 04:11 PM
    Thank you for your confidence and five-star support!
  • S
    Samuel T
    HOOVER, AL
    Posted on September 18th, 2026 01:00 PM
    This was my first time going through this process and Clay helped guide me through every step of the way! I will be recommending him to anyone that is going through this process.
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    Janice L
    CHATTANOOGA, TN
    Posted on September 18th, 2026 09:58 AM
    Rating is not reflective of you or your team. Your team was helpfu and patien with question and requests, especially Natalie and Michelle. The rocess overall is unpleasant.
    Reply from Gabe Whitmer Team
    September 23rd, 2026 04:11 PM
    Hi Janice! Thank you for your review here - we know the mortgage process is complicated and are glad you found our team to be patient and available. Always here to help!
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    Lucas M
    Brentwood, TN
    Posted on September 17th, 2026 05:38 PM
    We absolutely loved our experience with Martin. As not only first time home buyers, but relocation buyers as well, he made our first experience completely seamless and explained every single thing along the way. After interviewing several lenders,...
    read more
    Reply from Martin Bennett, "The Bearded Banker...
    September 17th, 2026 07:18 PM
    Thank you, Lucas, for your kind words. I'm pleased to hear that I could make your first home-buying experience with FirstBank Mortgage seamless and comfortable, especially given the complexities of relocation. Your recommendation means a lot,...
    read more
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    DeAnna D
    Mt Juliet, TN
    Posted on September 17th, 2026 03:21 PM
    John is on top of everything and he is super at communicating with my clients.
    Reply from John Burkeen
    September 25th, 2026 02:58 PM
    Thank you DeAnna, I always appreciate the opportunity to assist your clients with their mortgage needs.
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433