FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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John was great to communicate with. Very positive about getting the loan done. He made the process very smooth and easy. Very thankful that he was able to help us.
Reply from John Burkeen
May 25th, 2026 01:54 PM
Thank you Lili for the opportunity to serve you and your clients, it was a pleasure! Sincerely, John
Jason was so helpful and kept in constant contact with me even when i text or called him after buisness hours As a realtor thats so important. I will definitely use him again
Reply from The Jason Lee Group
May 26th, 2026 01:12 PM
I'm pleased to know that I could be a helpful resource for you, Canette, and that my communication met your needs even beyond regular business hours. It's vital for me to support realtors effectively, and I'm grateful for your trust. Looking...
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Karen and her entire team were outstanding. When Karen had a family emergency, Rebecca stepped in and made sure everything continued smoothly. It really was a team effort. We closed on our home yesterday and couldn’t be happier. We bought a...
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Reply from Owner
June 4th, 2026 06:40 PM
Hello, Joe! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Karen and her entire team were outstanding. When Karen had a family emergency, Rebecca stepped in and made sure everything continued smoothly. We closed on our home yesterday and couldn’t be happier. We bought a beautiful home at a very good...
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I thought if your credit score was good that it would of been easier to get a loan. I have bought several homes before that went along smoother.
Reply from The Brandon Burks Team
May 26th, 2026 07:29 PM
Thank you for your feedback, Ronnie. We understand your concerns and apologize for any difficulties you experienced during the loan process. Please reach out to us directly if you would like to discuss further.
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John is great.
Reply from John Burkeen
May 25th, 2026 01:53 PM
Thank you Drew, I appreciate the opportunity to work with you! Congratulations on your new home! Sincerely, John
Cecelia was wonderful to work with! She is very professional but also very personable. She was so kind to answer our questions and assure us she was always available to help . The whole loan process went smoothly .
Reply from Cecelia Hargrove
May 22nd, 2026 04:45 PM
Thank you Tony and Julie for your kind words and review! It was an absolute pleasure working with you and meeting you both at closing was the icing on the cake! I am so happy our paths crossed and hope to see you around town often! I hope you...
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I had a great experience working with Karen’s team throughout the mortgage process. Everyone was professional, responsive, and made everything feel much less stressful.A special shout out to Rebecca for always keeping me updated, answering...
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Chris was awesome to work with! He handled everything and provided text messages/emails with information we needed and next steps. Everything was thoroughly done and accurate. All questions answered. would definitely recommend Chris to others!...
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Reply from Chris Shoemake
June 4th, 2026 08:03 PM
Chancie, Congratulations on your new home! You both worked really hard in building it! Thank you for letting me finance it for you!
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FirstBank Mortgage - Mt. Juliet - 2738 N. Mt. Juliet Rd.
I love my new home in Lake Providence 👍🏻
Reply from Owner
June 4th, 2026 06:40 PM
Hello, Jennifer! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433