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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • L
    Logan D
    HUNTINGDON, TN
    Posted on September 22nd, 2026 01:33 PM
    This was a seamless transaction with no hiccups or delays. Very efficient
  • D
    David R
    OXFORD, MS
    Posted on September 22nd, 2026 12:51 PM
    The communication at every step of the way was amazing.
    Reply from The Jason Lee Group
    September 22nd, 2026 01:32 PM
    I'm pleased to hear that the communication throughout your experience with FirstBank Mortgage was so positive, David. Thank you for your kind words, and I'm glad we could assist you smoothly at every step.
  • C
    Charles A
    SHELBY, AL
    Posted on September 22nd, 2026 12:26 PM
    Zane was a pleasure to work with and handled everything very professionally.
  • A
    Anastasia K
    HIXSON, TN
    Posted on September 22nd, 2026 12:25 PM
    Chris made our first time home buying experience so easy! He answered all of our questions and made sure everything was clear.
    Reply from Chris Shoemake
    September 22nd, 2026 03:36 PM
    Thank you so much!
  • K
    Kevin C
    BLOOMINGTON SPRINGS, TN
    Posted on September 22nd, 2026 12:15 PM
    Great communication
    Reply from Brandon Parrish
    September 22nd, 2026 01:09 PM
    I'm pleased to hear that you appreciated the communication. At FirstBank Mortgage, ensuring clear and effective communication is a priority, and I'm glad I could assist you with that.
  • J
    Jacob B
    CHELSEA, AL
    Posted on September 22nd, 2026 11:48 AM
    Kathy is great
    Reply from Kathy Hollis
    September 22nd, 2026 09:12 PM
    Jake, it's always a pleasure to work with you! Thanks for continuing to trust me with you mortgage needs! Congrats on your beautiful new home!!!
  • B
    Brent S
    HUMBOLDT, TN
    Posted on September 22nd, 2026 02:07 AM
    Communication was clear and responsive. Helped my wife and I through the loan process.
    Reply from Sheila Greer
    September 22nd, 2026 04:46 PM
    Thank you, Brent, it was a pleasure working with you. Hope all is well and you are both enjoying your new home.
  • P
    Patricia T
    Posted on September 22nd, 2026 12:00 AM
    The John Phillips Team has received a review with 5 star rating from Patricia T
  • S
    Susan W
    ONEONTA, AL
    Posted on September 21st, 2026 12:46 PM
    Always available to answer questions that I or clients have throughout loan process.
    Reply from Dolan and Pam Williams
    September 28th, 2026 04:20 PM
    Susan is an awesome agent to work with. We are also friends as well. Anyone looking for agent she is a good one and ask her to make some of her famous cookies.
  • K
    Kerri D
    HOOVER, AL
    Posted on September 21st, 2026 12:33 PM
    Clay was great the whole process! Very reaponsive , kept us informed, and always professional!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433