FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Thank you so much Patrick Jones for helping us get us our home. Patrick is so nice and helpful highly recommend.
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Derek is awesome! he is responsive and communicative. Easy to work with. highly recommend and will work with him again and again!
Reply from Derek Berry
July 28th, 2026 02:27 AM
Thank you so much for your kind words, Valerie! It was great working with you again and I'm so happy we were able to take advantage of that special program for you. Everything worked out perfectly! I'm here if you ever need anything at all!...
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Oustanding job Weston!
Reply from Owner
July 5th, 2026 12:00 AM
Thank you for your kind words, Todd. So glad our team were able to help.
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Georgia Region
Georgia Region has received a review with 5 star rating from Bobby R
Reply from Owner
July 5th, 2026 12:00 AM
Thank you for leaving the positive review, Bobby. We appreciate it very much!
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FirstBank Mortgage - Chattanooga - Main St.
We had a very disappointing experience working with Zachary Nelson and would not use this lender again.We received incorrect guidance about doing a loan recast, which we estimate will cost us about $2,200 per year. We were also told our loan...
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Reply from Owner
July 5th, 2026 12:00 AM
We apologize that your experience wasn't satisfactory. Can you please email us directly at *********************************** with your thoughts on how we can improve, and what would have made your overall experience better? We look forward...
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As a broker, I'm careful about who I recommend to my clients and the agents at my brokerage because their experience ultimately reflects on us. Julia Wilson has earned that trust time and time again.She has an incredible ability to navigate...
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Reply from Julia Wilson
June 25th, 2026 04:55 PM
Wow, Blake!! Thank you so much for the kind review. You and your team are always so incredible to work with! I really appreciate you taking the time to write us a review and your continued support and trust!!
It was quick and hassle free Refinance experience.
Reply from Wes Whitehead
June 29th, 2026 02:38 PM
thank you NITA
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Sheila took care of us from start to finish and kept us informed throughout the process .
Brandon was great to work with. He responded to email or texts efficiently along with rest of his team members. He kept me informed through out the loan process. Would love to work with him and his team in the future.
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Reply from Owner
June 25th, 2026 02:30 PM
Thank you so much for leaving a kind review, Shrikant! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Brandon was great to work with. He responded to email or texts efficiently along with rest of his team members. He kept me informed through out the loan process. Would love to work with him and his team in the future.
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Reply from The Brandon Burks Team
June 25th, 2026 06:00 PM
Thank you for your kind review! We look forward to the opportunity to assist you again in the future, if you need anything in the meantime, don't hesitate to reach out!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433