First United Bank Mortgage Group, Plano, TX
Plano, TX
Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house... Show More
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Communication is severely lacking, both to us as the customer and internally between different position. Timelines were not communicated, updated or met.
Jason was very professional and the experience went very smooth
Carrie and team streamlined the mortgage process. They are extremely knowledgeable and always available to answer questions. The team gave us a sense of community and family values you can't get with other online lenders. They all went above...
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Reply from Carrie Hundley
October 24th, 2023 05:12 PM
Thank you so much for your positive feedback and for giving us a perfect rating, Jason! We always strive to provide top-notch service to every customer and I am so happy to hear that we were able to meet your expectations. Your words about...
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First United Mortgage - Mendy Webster
Mendy was very professional and pleasant! I would highly recommend her to anyone that is needing a Mortgage Company. I'm so glad that she came to the final closing on our Construction Loan at the Title Company. She was very helpful in explaining...
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Reply from Mendy Webster
July 16th, 2024 09:08 PM
Hello Debbie, thank you so much for your kind words and for the 5-star rating! I'm really glad I could assist you throughout the final closing of your Construction Loan and explain all the necessary forms to you. It's important to me that you...
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The process of buying a house was quick and easy!
From my first meeting with Canda everything was explained in detail. Her advice was welcomed and helped us make the right decisions regarding paying off cars with our sale proceeds.
Reply from Canda White
October 25th, 2023 01:14 PM
I'm so glad to hear that you found our meetings helpful, Phyllis! Making sure you're well-informed and comfortable with your decisions is my top priority. Thank you for your kind words and the fantastic review. I'm thrilled that you're satisfied...
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First United Mortgage - Mendy Webster
It was a real pleasure to work with Mendy. She was a complete professional and always had the answers.
Reply from Mendy Webster
July 16th, 2024 09:08 PM
Thank you, Stephen, for your kind and generous review. I'm pleased to hear that you had a good experience working with me. At First United Mortgage Group, we are always here to provide our customers with professional service and the right answers....
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Lydell was always very pleasant to speak with and answered all questions in detail that we had throughout the process. Anytime we requested an update, he always followed up with either an email or a call.
Reply from Lydell Stevenson - First United Mor...
February 18th, 2026 03:55 PM
Thank you, Linda, for taking the time to share your kind words. I’m pleased to hear that my communication approach helped you throughout the process. Keeping everyone informed is important to me, and I'm glad it made a positive impact on your...
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From the first time I spoke to Mitchell to when I shook his hand at closing it was a great experience. He was very informative and very prompt to get back with me on any questions. I would highly recommend Mitchell for any banking needs.
Amanda was very patient and compassionate with our circumstances. She was able to get us the finances we need to purchase our home. It was difficult at times due to the nature of our circumstances,but she pulled it off when we didn't think...
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About
Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment.
We welcome the opportunity to earn your business and trust by making your financing process a positive experience.
Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.