First Community Mortgage, Killeen, TX
Killeen, TX
First Community Mortgage is a full-service mortgage lender with loan processors, underwriters and a closing department under one roof. Whether purchasing your first home, refinancing an existing home, or purchasing investment property, we a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great Customer Service, knowledge of the process, speed of the process and excellent communicator with mortgage credit applicant (me).
for
The communication was great and Sarah made the process quick and easy!
Reply from Sarah Washko
May 14th, 2026 12:43 PM
I'm pleased to know that the communication met your expectations and that the process felt quick and easy, Kris. It was a pleasure assisting you. Thank you for sharing your experience!
She always took all the time it took for me to understand everything and I have never witness manorism and politeness like hers. She was always there for me.. That's what made the experience G R E A T .
Reply from Brandy Renfro
May 14th, 2026 12:43 PM
Rodney, I'm grateful for your kind words. It's important to me that everything is clear, and I'm glad I could provide you with the support you needed. If there's ever anything else you need or any questions come up, please feel free to contact...
read more
Great customer service! I felt comfortable speaking with her the ENTIRE process! She made first time home buying process a breeze! I would definitely recommend to anyone I know. Her knowledge, expertise, and personality is just wonderful! She...
read more
Reply from Chani Washburn
June 17th, 2026 06:17 PM
I'm so pleased to hear that you felt comfortable throughout the entire process, Shay. Your kind words mean a lot to me, and I'm grateful to have been part of your first home buying journey. If you ever need anything in the future, please don't...
read more
for
Comunication
Reply from Sarah Washko
May 14th, 2026 12:43 PM
Thank you for the excellent rating, Glory. I appreciate your trust and Marycella and I are glad to have had the opportunity to assist you.
Chani helped every step of the way and made the process simple and easy to understand
Reply from Chani Washburn
June 17th, 2026 06:16 PM
Brittney, I'm grateful to know that I could make the process simple and easy for you. Thank you for sharing your experience, and please don't hesitate to reach out if you have any more questions in the future.
Communication between the 3 ladies was not great, one would tell me one thing then another would tell me something different . Just all need to be on same page
Reply from Chani Washburn
June 17th, 2026 07:03 PM
I am happy that your overall experience was great! Enjoyed our visits in the office with you and your pup :)
Brandy was absolutely fantastic! Very knowledgeable and informative. She took the extra time to explain everything, emphasizing "full transparency". I've dealt with several loan officers over the years, and Brandy is head and shoulders above...
read more
Reply from Brandy Renfro
May 14th, 2026 12:43 PM
Chris, I'm so glad to hear that your experience was positive. Ensuring clarity and transparency in every step is something I prioritize, and it's great to know that made a difference for you. Thank you for your trust and the kind words. Referrals...
read more
Vicky was great and very professional She was able to explain the process to me in plain English this helped me understand the next steps and all of the things inneeded to get don
The girls were great very helpful
Reply from Chani Washburn
June 17th, 2026 06:15 PM
Larry, I'm pleased to hear that you found the team helpful. If there's anything else you need, feel free to reach out.
671–680 of 5217
About
First Community Mortgage is a full-service mortgage lender with loan processors, underwriters and a closing department under one roof. Whether purchasing your first home, refinancing an existing home, or purchasing investment property, we are ready, willing and able to assist.
We offer Conventional Loans, VA Loans, FHA Loans, USDA Loans, and loans under Texas Veterans Housing Assistance Program. Choose the mortgage loan type that best suits your needs or get your loan refinanced with us.
Our staff has 30+ years of experience. We are well-trained and attuned to the challenges homeowners face. We take pride in providing a positive mortgage experience, educating our customers, and serving our community with exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender