First Community Mortgage, Killeen, TX
Killeen, TX
First Community Mortgage is a full-service mortgage lender with loan processors, underwriters and a closing department under one roof. Whether purchasing your first home, refinancing an existing home, or purchasing investment property, we a... Show More
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This was our first time buying a home and Renee and her whole team made it a very smooth and quick and comfortable experience we are very happy definitely will be recommending first community mortgage and her whole team to every one we know...
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Clarissa Hennig
Easy communication Clarissa always answers calls nights evening even on her vacation
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Attention to detail, constant communication via emails and telephone calls, assisting with recovering information needed for the closing date, and the smiles from each and everyone during the process.
Reply from Cyd West
January 2nd, 2026 01:51 AM
Alex, I truly appreciate your kind words. It's great to know that the attention to detail and constant communication provided you with a positive experience. Keeping the process smooth and ensuring all necessary information is ready for closing...
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The communication was there from beginning till the end. She was always there when we had a question. She made it pleasant journey and the whole Shine Team. Thank you.
Reply from Cyd West
January 2nd, 2026 01:53 AM
Stephanie, it’s heartening to know that you felt well-supported throughout your journey. I’m glad the communication met your expectations and that my team and I could assist whenever you had questions. Your feedback about making the process...
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Clarissa Hennig
Answered calls promptly and always answered our questions
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Ms. West made this process extremely stress-free. I have honestly never received such amazing customer service, her level of enthusiasm and friendliness was unmatched. This has been an incredible exerience experience and it makes me want to...
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Reply from Cyd West
December 31st, 2025 11:49 PM
Derek, it's fantastic to hear that you found the process stress-free. I appreciate your kind words about the service you received and am pleased to know that my approach made a positive impact. It was definitely a pleasure to work with you...
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Being supported by people I trust and who have my best interests at heart. Fantastic communication, even if there were hiccups. So ready and willing to help me any time I needed. I am so very grateful for all of you ~
Reply from Cyd West
December 31st, 2025 11:51 PM
Nin, thank you for sharing such a heartfelt review. I'm glad to hear you felt supported and that our communication met your expectations, even when challenges arose. Your trust means a lot to me, and I'm grateful for the opportunity to assist...
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I sent think to one person and then had to send them again to an underwriter it was double work. i was given the wrong amount for the closing cost wire and had to drive 40 min to send another wire for $5 before they would close.
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Mariana was able answer any questions we had quickly and efficiently. She made the process quick and easy and helped us get into our new house in under three weeks.
Reply from Mariana Rawlins
May 14th, 2026 12:43 PM
Thank you, Alexis! It was a true pleasure working with you guys! I wish you both all the happiness and blessings in your new home! Thank you for allowing me to be a part of it!
Chani and the team helped make the purchasing process very seamless.
Although I could not be there in person and had very limited contact due to my academy requirements, Chani and her team guided my wife and I every step of the way.
Reply from Chani Washburn
June 17th, 2026 06:24 PM
I'm pleased to hear that my team and I were able to make the purchasing process seamless for you, Matthew. It was important to us to guide you and your wife every step of the way, even with your limited availability. If you have any further...
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601–610 of 5217
About
First Community Mortgage is a full-service mortgage lender with loan processors, underwriters and a closing department under one roof. Whether purchasing your first home, refinancing an existing home, or purchasing investment property, we are ready, willing and able to assist.
We offer Conventional Loans, VA Loans, FHA Loans, USDA Loans, and loans under Texas Veterans Housing Assistance Program. Choose the mortgage loan type that best suits your needs or get your loan refinanced with us.
Our staff has 30+ years of experience. We are well-trained and attuned to the challenges homeowners face. We take pride in providing a positive mortgage experience, educating our customers, and serving our community with exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender