First Horizon Bank — 4.95★ Mortgage Loan Officer in Memphis, TN

Heather was recommended to us by friends, and we couldn't be happier we worked with her. As first-time homebuyers, the whole process was new to us, and frankly, quite overwhelming. Working with Heather put all that anxiety to bed. She was incredibly...

Reply from Owner

January 8th, 2025 04:27 PM

Hello Matthew, Thank you so much for your kind words and the excellent rating. I am delighted to hear that your experience with me at First Horizon Bank was a pleasant one. I understand how overwhelming purchasing a home for the first time...

Jamie was great. He answered all my calls (which were often) and all my questions. He worked with us for over a year to help us get into a home. He made this process easier then we anticipated. Thanks Jamie.

Don was excellent. He kept the process going and he and his team seamlessly got me through underwriting and closing. I will highly recommend Don to others.

Reply from Don Lake, CFP®

November 8th, 2023 06:45 PM

I'm truly grateful to hear such kind words about my service, Keith. It's always my goal to keep the process smooth and efficient from underwriting through to closing. Your high recommendation truly means a lot to me. Thank you for taking the...

The professionalism and patience shown by Duke was outstanding.

Melissa was so amazing and kept everything running like a well oiled machine. And her knowledge and passion for helping us. Was some of the best I have ever seen.. I just wish there was a 100 star rating for her. Because she definitely knocked...

Heather was recommended to us by friends, and we couldn't be happier we worked with her. As first-time homebuyers, the whole process was new to us, and frankly, quite overwhelming. Working with Heather put all that anxiety to bed. She was incredibly...

Reply from Owner

August 7th, 2025 12:00 AM

Hello Matthew, Thank you so much for your kind words and the excellent rating. I am delighted to hear that your experience with me at First Horizon Bank was a pleasant one. I understand how overwhelming purchasing a home for the first time...

Readily available and walked us through a complicated process with ease. Would definitely recommend.

Reply from Justin Frizzell

November 7th, 2023 08:27 PM

Hi Robert, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...

Alex, was amazing! He was very easy to get a hold of, very receptive to questions. He really made the whole process very easy for us. As first time home buyer this was invaluable. He is an asset to your bank. Extremely professional, great costumer...

Reply from Alexander Castellanos

November 7th, 2023 10:17 PM

Alexis, It was truly our pleasure to assist you and your family with the purchase of your home. We look forward to hearing about the wonderful memories you all will make in this beautiful home. Thank you. Alex Castellanos

I love working with Heather, she makes the process as easy as it can be and is always there when I need her.

Reply from Heather Roberts

April 18th, 2024 06:12 PM

Thank you so much for your kinds words, Ashley. I'm thrilled to hear that you had a positive experience with me at First Horizon Bank. I strive to make the process as smooth as possible and I'm glad I could be there for you when you needed...

Duke has done 3 loans with me and every time it was a great experience. I am very happy with the outcome of this loan. Duke worked very hard to make it happen and we appreciate everything he did.

First Horizon Bank, Memphis, TN