

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Ryan was very knowledgable, thorough, communicative and a pleasure to work with. He was also very timely in all of his responses.
Karen went above and beyond. She responded to everything extremely quickly and competently. She would email, text, and/or call as appropriate, which I appreciated.
Reply from Karen Hackney
September 5th, 2025 01:24 PM
Thank you, Gregory, for sharing your experience. I'm glad to hear that my communication style was helpful to you. It's important to me to be responsive and attentive to your needs. If there's ever anything else you need assistance with, feel...
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Chris is so prompt and communicative. He made this such a smooth sailing for us. I’d recommend Chris to every friend and family looking to purchase a house! Thanks Chris you rock!
Greg did a great job! We were at ease through the entire process. His communication was phenomenal and he’s very professional. I will not hesitate to recommend him. Thanks for an amazing job Greg!
Reply from Gregory Williams
March 11th, 2025 03:05 PM
Thanks Nasheba!
Marcus was very professional and helpful. I really appreciate is time and services.
Every representative that we dealt with from our initial inquiry to closing was very pleasant and knowledgeable.
Reply from Sharon Thompson
September 20th, 2024 07:52 PM
I'm thrilled to hear that your experience with us at First Horizon Bank was such a positive one, Renee. We strive to be knowledgeable and pleasant throughout all stages of our interactions with our customers, so your feedback is much appreciated....
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Paul did an amazing job helping me with everything. If I could give him more that 5 stars I would!
Reply from Paul Weeks
March 28th, 2024 11:45 AM
Thanks for your kind words, Caden. It was a pleasure working with you to secure your first home!
The closing process had many issues and hurdles. Incorrect interest rate on 3 forms (ARM disclosure Rate Rider and other Rate form) and large amount of missing paperwork. We had to have a 2nd notary come to our residence due to this issue and...
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Reply from Tony Umholtz
March 27th, 2024 08:24 PM
Thank you for taking the time to leave a review, Mohammed. We appreciate your honesty and are truly sorry for the inconvenience you encountered during the closing process. That is not the kind of experience we want our customers to have. We're...
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Ginger was professional, courteous, and knowledgeable. Very pleased.
Reply from Ginger McGrew
March 27th, 2024 01:56 PM
Thank you so much! I am so sorry that I wasn't able to attend closing, but I wish you all many years of love, joy, peace, and happiness in your new home.
Gail made it great to work with
Reply from Tony Umholtz
March 27th, 2024 08:16 PM
I'm glad to hear that you had a great experience. Customer satisfaction is our top priority, and it's great to know that Gail exemplified this. Our team appreciates your 5-star rating. We look forward to serving you in the future!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.