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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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5 Star
97%
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2%
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Reviews from Web
  • Z
    Zachary F
    Lubbock, TX
    Posted on April 11th, 2024 02:08 PM
    Your team needs to get their business in order. You need a set list of standards that everyone is aware of. We had multiple issues where different people told us different things. The back and forth was ridiculous. Banks are good at making...
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    Reply from Tony Umholtz
    April 25th, 2024 02:28 PM
    We are sorry to hear that you had an unpleasant experience. We take our customer feedback seriously, and our Customer Solutions team has attempted to reach out to you to get more information about your transaction. We would be happy to talk...
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  • R
    Rochelle R
    Miami, FL
    Posted on April 11th, 2024 01:05 PM
    Aaron and Cindy were great, they communicated with me very well throughout the whole process.
    Reply from Tony Umholtz
    April 11th, 2024 02:20 PM
    Thank you for taking the time to share your feedback, Rochelle. It's wonderful to hear that Aaron and Cindy were able to provide great communication throughout your experience with us. We always strive to provide top-quality service to every...
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  • D
    David R
    Mount Pleasant, SC
    Posted on April 11th, 2024 12:53 PM
    Heather was always engaged and organized and helped us get everything done in a timely manner.
  • for
    Robert Mannweiler
    google
    T
    Tony I
    Posted on April 11th, 2024 12:51 PM
    Great person, great team, great product! Highest of recommendations.
    Reply from Robert Mannweiler
    September 25th, 2024 02:27 PM
    Thank you for the fantastic review, Tony. I'm thrilled to hear that you had a positive experience with our team and our product at First Horizon Bank. Your recommendation means a lot to us. If there is anything else you need in the future,...
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  • for
    Robert Mannweiler
    Encompass
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    Antony M I
    Windermere, FL
    Posted on April 11th, 2024 12:50 PM
    Very timely and concise explanations to the process. Ease of communication was greatly appreciated. Very professional and kind. Felt like a person and not just another loan applicant.
    Reply from Robert Mannweiler
    September 25th, 2024 02:27 PM
    I'm really glad to hear that you had a positive experience, Antony. Making sure you felt valued and understood throughout the process was my top priority. Your feedback is greatly appreciated and it's fantastic to know that our communication...
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  • for
    Matt Helling
    Encompass
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    Prashant K M
    New Orleans, LA
    Posted on April 11th, 2024 12:26 PM
    Matt and his team are very organized.
  • A
    Andre B
    Tampa, FL
    Posted on April 11th, 2024 12:13 PM
    Very responsive team
    Reply from Tony Umholtz
    April 11th, 2024 02:18 PM
    I'm thrilled to hear about your positive experience with our team at First Horizon Bank. We pride ourselves on our responsiveness and it's fantastic to see that reflected in your review. Thank you for taking your time to share your 5-star rating,...
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  • for
    Marci Russell
    Encompass
    J
    Jesse M B
    Memphis, TN
    Posted on April 11th, 2024 12:10 PM
    Marci was phenomenal. She was quick to help us make moves and help keep the whole process moving along smoothly. Both professional and personable with timely communication.
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    Gena May
    Encompass
    J
    Jaime C W
    Burlington, NC
    Posted on April 11th, 2024 12:08 PM
    We could have asked for a better company or a better agent than Gena May! She made everything so so easy for us. This was the first time buying a house for me and my husband, and we were clueless! Gena May went above and beyond for us! We are...
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  • N
    Nicolas A L
    Dallas, TX
    Posted on April 10th, 2024 04:29 PM
    Mike was AMAZING! Made the whole buying process very easy, especially for our first time. Really appreciated his communication and explanations of things. Very easy to work with, would definitely use again and recommend in the future.
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.