

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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There were times my realtor would not hear back from our loan officer in a timely manner. Also, several emails were sent to my husband where requests were only made in the subject line and made it hard to understand. Jeff was always so pleasant...
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These kind of processes I don't look forward to, but they are a must. Overall, this experience was a success. A big part of that had to do with the efforts and communication I received from Mrs. Rooney. She was excellent with keeping me informed,...
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Reply from Kori Rooney
December 2nd, 2024 08:38 PM
Hello James, Thank you so much for your positive feedback and for taking the time to post this review. It's my top priority to provide efficient and effective service and I'm glad that your experience reflected this. I'm really pleased to know...
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Excellent communication throughout the process. Detailed and clear explanation of options. Worked through questions w/ HOA as needed.
Reply from Heather Roberts
May 29th, 2024 03:20 PM
I'm thrilled to hear that you had such a positive experience, Mark. Your feedback means a lot to me and First Horizon Bank. I'm glad I could assist you by providing clear explanations and helping with your queries and HOA concerns. Your satisfaction...
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Nacol was on top of every curveball thrown our way. She handled this transaction diligently and professionally! Would definitely work with her in the future!!
Our entire experience was fantastic. First class service and technology.
Reply from Lisa Peters
June 3rd, 2024 10:16 PM
David, thank you for your nice review. I thoroughly enjoyed working with you and Nicole and wish you the very best in your new home. I hope the boys have a blast this summer in the new pool!!! I could tell they were very excited! Feel free...
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Would use him again!
Shawn was personable and amazing to work with! He made it seem easy to purchase a new home, even in our weird situation with paying the builder. Can’t thank him enough for the easy flowing process!
Reply from Shawn Tihen
May 9th, 2025 11:22 AM
I'm thrilled to hear that your home purchasing experience was smooth and enjoyable. It was a pleasure working with you, Scarlett, and I'm glad I could assist in navigating the unique situation with the builder. Thank you for your kind words!...
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Lindsey Signaigo made the stressful process of dealing with underwriting and all the info that was needed a whole lot better. She was great on clarifying things and making sure we were at ease and that everything would be okay and taken care...
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Weston made the process extremely easy and straight forward. He was extremely communicative throughout the whole process and his response time was incredibly professional. Text, email, call, it was all fast and timely communication. He answered...
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Reply from Weston Poole
October 24th, 2024 02:37 PM
I'm thrilled to hear that you had such a positive experience with me and the entire process at First Horizon Bank. It's always my goal to make things as convenient and easy as possible for our customers, so I'm glad to hear that you appreciated...
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Tamara Saulsberry was one of the greatest loan officer that I ever encounter with, pleasant personality, very knowledgeable, it was an awesome experience to have her throughout my process guiding and leading me in the right directions, I would...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.