

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Sam’s communication was great and she was able to answer any questions I had!
Reply from Sam Moss
October 9th, 2024 08:42 PM
I'm thrilled to hear you had a positive experience, Rayven! Ensuring clear and effective communication is one of my top priorities, so I'm glad I could assist with your queries. Thank you for your kind review and the full rating. It's always...
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Amber was very helpful and responded very quickly to any questions we had. We appreciated her help.
Reply from Amber Nauman
August 23rd, 2024 06:06 PM
Thank you, Jennifer. Glad I was able to help get you into your new home! Aways a pleasure working with you!
The whole process was straight forward. I'm happy to have my Morgage with my Bank! Thank you, Kevin and all your team, for all your help. :)
Reply from Kevin Strickland
August 23rd, 2024 06:55 PM
I'm thrilled to hear that you found the mortgage process with First Horizon Bank straightforward and satisfying. It's fantastic that you are pleased with your decision to have your mortgage with us. Kevin Strickland and our team truly appreciate...
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Kip is the greatest. Very knowledgeable. Great to work with. Kip is always our first call on any home buy or refi decision.
The communication was amazing
The communication throughout the process was amazing. Everyone was super helpful and thorough. We would definitely go thru you again. Thank you so much
Reply from Ariel Waterman
August 23rd, 2024 02:15 PM
I'm absolutely thrilled to hear about your positive experience, Jahaan! Providing top-notch communication and assistance is something we at First Horizon Bank strive for. Hearing that you would choose to work with us again is the highest compliment....
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Exceptionally incompetent team, I didn't know the rate and the terms I was getting until the last minute. The final CD had multiple errors. You and your team were unethical in pushing g through extra costs and points at the last minute. I was...
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Reply from Tony Umholtz
August 23rd, 2024 04:47 PM
We are sorry to hear that you had an unpleasant experience. We take our customer feedback seriously. The process can be difficult when we must make changes to the loan program after application. Please remember not to make major financial...
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Well communicated;
Jesse Mancuso has received a review with 5 star rating from John P
Reply from Owner
January 8th, 2025 09:15 PM
Thanks for the stellar rating, John! I'm thrilled to hear that you had a positive experience. It's my goal at First Horizon Bank to ensure satisfaction with all our services. I appreciate your feedback and look forward to assisting you again...
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Jesse was easy to reach, communicated well, and was incredibly helpful through a difficult and somewhat unique situation. He created a solution no other bank was able to, and we were able to close the deal with the house we wanted.
Reply from Jesse Mancuso
August 31st, 2024 06:06 PM
Really appreciate you taking the time to share your experience, John. I'm glad I could assist you in your unique situation and help you secure the house you wanted. Your positive feedback serves as a great motivation for me. Feel free to reach...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.